<div>Just because I live 2,500 miles away from Jon, doesn't mean people won't see the need for my services, lol.  No seriously, though, I am not at the bottom of the heap here.  I've hit a gold mine with no good techs in my area before I came.  I've already found that there is one tuner in the area, or shall I say "tooner".  He can't set pins worth the flip.</div> <div> </div> <div>I want to thank everyone for their responses to my questions.  I was able to get a better understanding from different perspectives.  I have made a little filing system on my portable harddrive with the different subjects categorized.  Thanks again!</div> <div> </div> <div>Matthew</div> <div> </div> <div> </div> <div>PS.  David, do I know you?  It sounded like from your last e-mail that you know me and my experience/skills, but I don't think I've ever met you.  Am I mistaken?</div> <div><BR><B><I>David Ilvedson <ilvey@sbcglobal.net></I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">Matthew, <BR><BR>I don't think you will be getting much of Jon's business. You will get some price shoppers when you are starting out and that is a fact of life. You will be tuning the bottom of the heap. Keep that in mind for when you have the experience/skills the future will bring. Believe me, you don't have them yet...<BR><BR>Keeping clients is really a simple matter, once you have the skills, of 1st class service: Vacuuming easily accessible areas of the piano, tightening the bench, solid tuning and good client inter-action. Client inter-action includes always mentioning service needed and follow up. <BR><BR>David Ilvedson, RPT<BR>Pacifica, CA 94044<BR><BR>----- Original message ----------------------------------------<BR>From: "Matthew Todd" <TODDPIANOWORKS@ATT.NET><BR>To: "Pianotech List" <PIANOTECH@PTG.ORG><BR>Received: 4/24/2008 7:20:09 PM<BR>Subject: Re: Calling Potential Clients<BR><BR><BR><BR><BR>>Jon Page <JONPAGE@COMCAST.NET>wrote:<BR>> <BR>> "Who's business are you trying to take away?"<BR>> <BR>> **yours**<BR>> <BR>> <BR>> Matthew<BR>> I think it would be better to mail a card or letter. They may be satisfied<BR>>with their present tuner and not like a call.<BR><BR>>Who's business are you trying to take away?<BR><BR>>Couldn't you ask the other area tuners for referrals? Maybe they<BR>>would like to free up some time and pass them along.<BR>>-- <BR><BR>>Regards,<BR><BR>>Jon Page<BR></BLOCKQUOTE><BR>