I agree with Tom on this one.  You can't put a bandaid on a broken arm and call it good.  And many customers who get some parts replaced usually think it's been rebuilt.  Your reputation is on the line with this one.  Especially when so many people will know about it.  The water damage will further reveal itself with time...especially glue joints and further rusting of strings, corrosion of bass wrapping, etc.  A little prayer for guidence may be in order....be careful! FWIW. Paul <table width=100%> <tr valign=top> <td width=40%>"Tom Driscoll" <tomtuner@verizon.net> Sent by: pianotech-bounces@ptg.org 04/30/2008 09:39 PM <table border> <tr valign=top> <td bgcolor=white> <div align=center>Please respond to Pianotech List <pianotech@ptg.org></div></table> <td width=59%> <table width=100%> <tr valign=top> <td> <div align=right>To</div> <td>"Pianotech List" <pianotech@ptg.org> <tr valign=top> <td> <div align=right>cc</div> <td> <tr valign=top> <td> <div align=right>Subject</div> <td>Re: Water Damaged Piano Results</table> <table> <tr valign=top> <td> <td></table> </table> Matthew, Get yourself a ten foot pole.     I'll play devils advocate here. No matter what understanding  is arrived at, in two years when this thing comes apart and every other string starts breaking you will be known as the tech who "rebuilt " the piano.     I'm all for doing what we can within  a clients budget but I think your asking for trouble on this one. Respectfully, Tom Driscoll ----- Original Message ----- From: <a href=mailto:toddpianoworks@att.net>Matthew Todd</a> To: <a href=mailto:pianotech@ptg.org>pianotech@ptg.org</a> Sent: Wednesday, April 30, 2008 4:55 PM Subject: Water Damaged Piano Results Hi all,   I got a response back from the school with the water damaged Story and Clark, after I told them the news of it's condition.   They would still like an estimate to get the instrument back into "playing" condition, not performance condition.  So, in other words, it would be classified as a restoration than a rebuild.   To put the instrument in playing condition all that would need to be done would be hammer head replacement, damper felts, new cloth and felt in the action, trapwork, regulation and tuning.  I would leave the rusted strings, soundboard and pinblock.   Now, having said that, would it be a "professional" PTG standard to do that?  They would pay me so I could agree to it without question.   What I was thinking of doing was outlining in writing a complete rebuild price and then a seperate quote with what I listed above.  So that way if they agree to only the restoration, they can sign saying they declined the full rebuild and will accept the instrument on an "as is" basis, after the restoration.   Thoughts and comments appreciated!   Thanks! Matthew <hr> No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.6/1404 - Release Date: 4/29/2008 6:27 PM