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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I think a good number 13 question would be:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>#13 Am I likely to be locked in the school/institution when
tuning there late in the afternoon?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It happened to me while tuning at a school late in the
afternoon. After the students went home giving me a lovely peaceful tuning environment,
no one had remembered that I was in the music room. When leaving the room I was
confronted by 10 foot high locked gates everywhere I tried to get out. Luckily
I noticed a cleaner in the distance who let me out...on another occasion I had
the phone number of the Head master.... hmmmm! <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Robin Stevens<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>South Australia<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana Ref","serif"'>New
Customer Questionnaire</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana Ref","serif"'>1.
Customer/Business Name<br>
2. Contact Name & Phone<br>
3. Mailing Address<br>
4. Piano Type<br>
5. Age<br>
6. Last Tuned<br>
7. Environment: Temperature & Humidity<br>
8. Functional Problems<br>
9. Special Needs (concert, tune to organ?)<br>
10. Driving Directions<br>
11. How did you hear about me?<br>
12. Is the piano locked?</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana Ref","serif"'>#2
is important; sometimes one spouse will book the appt from work, and you get to
a locked gate or need directions and have no home phone # to call.</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana Ref","serif"'>#8
is also good: "Oh, yeah, by the way, a whole octave doesn't play at all,
and the last guy said there were four broken strings." That's what
they call for, not the tuning (usually).</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana Ref","serif"'>--Cy--</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana Ref","serif"'>ABQ,
NM</span><o:p></o:p></p>
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<p class=MsoNormal><br>
<br>
<br>
<strong><u><span style='font-size:13.5pt;color:blue'>TODD PIANO WORKS</span></u></strong>
<br>
<span style='color:blue'>Matthew Todd, Piano Technician <br>
(979) 248-9578</span> <o:p></o:p></p>
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