<span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Hey guys and girls,</span></span><div><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></div><div><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">First, thanks for responses. </span></span></div><div><span class="Apple-style-span" style="font-family: Courier;"><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier">
<span class="Apple-style-span" style="font-style: italic;"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br>
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Are you sure they developed in your shop?</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Well I'm 95% certain I didn't see them in the owner's home before I moved it</span></span><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">.</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-style: italic;"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">How long has it been there?</span></span></i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"> </span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">About a month and half or two.</span></span><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"> </span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-style: italic;"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">What's the average RH of your shop?</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Haven't measured yet.</span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">If the cracks keep expanding, you have a big </span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">problem in your shop......</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">When I first noticed them the weather was a little cooler than it has been recently</span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">and the cracks seemed just a smidge wider, but they've closed up more since then.</span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Now that you guys mention it, the cracks do appear to be expansion joints rather than cracking. </span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br></span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial;"></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Courier; min-height: 14.0px"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><i></i><br>
</span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Surely you can nurse any piano for 5 years. Though it should be fine for</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">much longer. And even if disaster strikes you have two options that you</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">should be prepared to make: refund the purchase price or replace it with a</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">comparable piano. You should clear up that your warranty gives you the</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">discretion of repair, replacement or refund. You should be able to replace</span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><i><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">it for less than what she is purchasing it for. </span></span></i></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Sounds good to me. I hadn't really thought too much about a guarantee. </span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">I realize now that I probably rushed into this, and should have </span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">taken a little more time to be sure I had all my ducks in a row.</span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Something to learn from though.</span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;"><br class="webkit-block-placeholder">
</span></span></p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Courier"><span class="Apple-style-span" style="font-family: arial, helvetica, sans-serif;"><span class="Apple-style-span" style="font-size: small;">Daniel</span></span></p>
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