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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>About 40% of my appointments are prescheduled at the previous
appointment. I prefer it that way, it reduces my time on the phone. The
prescheduled clients get a reminder post cart one month in advance and phone
call reminder the day before. I offer no discounts. My 14 year old
daughter does the post cards for me, so I don’t’ even have to spend
time on that. (If you have kids put them to work.) The computer
prints out the labels, she sticks them on and fills in the date, time and
day. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>There was a Journal article by Keith Bowman a few years ago that
for me laid to rest the whole concept of discounts. Basically no one gets
a discount, but I am willing to do something for something. For example,
a teacher who actively sends clients my way will get a reduced tuning price in
exchange. Check out Keith’s article.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>David Weiss<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Matthew Todd<br>
<b>Sent:</b> Wednesday, May 28, 2008 10:45 PM<br>
<b>To:</b> pianotech@ptg.org<br>
<b>Subject:</b> Scheduling Appointments in Advance<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Just curious as to how many of you try and schedule the next
tuning appointment at your clients home before you leave? Does that
go well?<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>I am thinking about giving my clients two options. They
can choose schedule their next appointment there, and I'll send 'em a reminder
card a month before, or if they don't want to schedule right then, I'll still
send 'em a reminder a month before, then call when their due date rolls
around. I have been thinking about giving them a discount (maybe 5 bucks)
if they schedule for their next appointment.<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Just curious.<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Thanks in advance for the input,<o:p></o:p></p>
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<p class=MsoNormal>Matthew<o:p></o:p></p>
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