<html> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"> <meta name=Generator content="Microsoft Word 10 (filtered)"> <style>  </style> </head> <body lang=EN-US link=blue vlink=purple> <div class=Section1> Scott, Paul, Thanks for the help, Things change so fast.  I am of the understanding that Nordiska warranty is 10 years, I think I got this information from a web site.  Geneva claims they never sold to Canada (I’m sure they didn’t) and to Check with the seller.  I don’t know who that is.  From Geneva’s web site they only go back with Nordiska only since about 2000.    Paul I am tending to think that if the holes aren’t drilled far enough then just trying to tune the instrument will make the pins loose, and all the glue and shims in the world isn’t going to help.  The end of the pin has to be free to move.   The customer is from an Eastern block country she was under the assumption it came from Finland or Sweden.  I am sure the A0 in the serial number stands for the plant it was made in.  Who knows.    I’m getting tired of this stuff.  I guess I’m going to pass on the CA glue and tell her to trade it in while it looks nice and shiny.  I am definitely not going to pull pins and redrill or shim holes and who knows what the block is made of.  It’s too bad for her.  I used to think anything was fixable.   Jessica Masse RPT Piano Technicians Guild   </div> </body> </html>