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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Dean,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> How do you explain one of the first pages where
it shows keys and hammers sticking in a grand piano. How can the Dampp-Chaser
unit address that? Clearly this is addressed in an upright, but a grand? <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Greg Newell<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Greg's Piano Forté<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>www.gregspianoforte.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>216-226-3791 (office)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>216-470-8634 (mobile)<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Dean May<br>
<b>Sent:</b> Thursday, July 03, 2008 11:41 AM<br>
<b>To:</b> 'Pianotech List'<br>
<b>Subject:</b> RE: Literature<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'>I have found the DampChaser
brochure to be a very useful tool- especially with churches. It gives the
secretary, or whoever, something to take to the board for approval. <o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'>I also use it as part of my sales
pitch. As I flip through the pages with them I explain how it works, what it
looks like, how they add water, etc. <o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'>There’s not much of a
downside to giving them out. They are pretty inexpensive and very
professionally produced. <o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p>
<div>
<p class=MsoAutoSig style='margin-left:.5in'><b><span style='font-size:22.0pt;
font-family:"Bradley Hand ITC";color:navy'>Dean</span></b><span
style='color:navy'><o:p></o:p></span></p>
<p class=MsoAutoSig style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
0in;margin-left:.5in;margin-bottom:.0001pt'><span style='color:navy'>Dean May
cell 812.239.3359 <o:p></o:p></span></p>
<p class=MsoAutoSig style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
0in;margin-left:.5in;margin-bottom:.0001pt'><span style='color:navy'>PianoRebuilders.com
812.235.5272 <o:p></o:p></span></p>
<p class=MsoAutoSig style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
0in;margin-left:.5in;margin-bottom:.0001pt'><span style='color:navy'>Terre Haute
</span><ns0:State><span style='color:navy'>IN</span></ns0:State><span
style='color:navy'> </span><ns0:PostalCode><span style='color:navy'>47802</span></ns0:PostalCode><span
style='color:navy'><o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='margin-left:.5in;text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Isaac Sadigursky<br>
<b>Sent:</b> Thursday, July 03, 2008 7:45 AM<br>
<b>To:</b> David Nereson; Pianotech List<br>
<b>Subject:</b> Re: Literature</span><o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p>
<p style='margin-left:.5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:black'>Hi,David!<o:p></o:p></span></p>
<p style='mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:12.0pt;
margin-left:.5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:black'>I try to encourage my clients to Memorize those brochures and give
them a $1.25 discounts if they succeed.Try it.....Othervise,those brochures
rest in piano benches forewer in like new conditions for years and same
surprise questions arise during pitch raising procedures every election
year....isaac<o:p></o:p></span></p>
<blockquote style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:0in;margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:black'>-----Original Message----- <br>
From: David Nereson <br>
Sent: Jul 3, 2008 3:11 AM <br>
To: Pianotech List <br>
Subject: Re: Literature <br>
<br>
<o:p></o:p></span></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial Narrow","sans-serif";color:black'> I used
to hand out literature, technical bulletins, etc., but I find that, for the
most part, you're lucky if anybody bothers to read it. They stuff it
in the piano bench, thinking they might read it later, but they never do.
When you follow up by asking if they'd like any reconditioning,
regulating, or voicing work, their answer reveals that they didn't read
zip.</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial Narrow","sans-serif";color:black'> Same on
the roads -- people don't bother to read any more. "Right Lane Must
Turn Right" -- they disregard and charge straight ahead. "55
MPH" -- they disregard or don't look at it at all and blast ahead at
70. Or even 85. "Fines Doubled for Speeding in Work Zone"
-- they disregard; fines could be quadrupled and they'd still go
barreling by 20 mph over the limit. I've seen people in the park feeding
the geese right under the "Do Not Feed the Geese" sign. </span><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial Narrow","sans-serif";color:black'> I've
had piano owners ask how often their (new) piano should be tuned, which
is now two years old and a half-step flat, when right in the piano
bench is the owner's manual explaining why it needs more frequent tuning the
first few years and how often to tune it subsequently. Same with
care of the finish. It says right in there. But they don't bother
with reading. Too used to movies, videos, computer screens. God
forbid they should actually read anything. No wonder their kids never
pick up a book. </span><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial Narrow","sans-serif";color:black'> --David
Nereson, RPT</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial Narrow","sans-serif";color:black'> </span><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial Narrow","sans-serif";color:black'> </span><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial Narrow","sans-serif";color:black'> --David
Nereson, RPT </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:black'><o:p></o:p></span></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>----- Original Message ----- <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in;background:#E4E4E4'><b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>From:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <a
href="mailto:toddpianoworks@att.net" title="toddpianoworks@att.net">Matthew
Todd</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>To:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <a
href="mailto:pianotech@ptg.org" title="pianotech@ptg.org">pianotech@ptg.org</a>
<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>
Wednesday, July 02, 2008 8:32 AM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>
Literature<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'>Where is the best place to order
more Dampp-Chaser literature that we use to give our clients explaining the
system? And while I'm doing that, what other brochures do you keep in
your tuning kit to hand out as information to your customers?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'>I finally ordered my new tuning
kit this morning!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><a
href="http://www.stanleysupplyservices.com/images/p/JTK86BKcia.GL.jpg">http://www.stanleysupplyservices.com/images/p/JTK86BKcia.GL.jpg</a><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'>It looks like this one won't
develop me a hernia or skater's elbow. I have saved a few of the e-mails
from ya'll in the past regarding what you use, and I actually will order one of
those for my regulating kit!<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'>Thank you,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'>Matthew<o:p></o:p></span></p>
</div>
</blockquote>
</blockquote>
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