<HEAD> <STYLE>body{font-family: Geneva,Arial,Helvetica,sans-serif;font-size:9pt;background-color: #ffffff;color: black;}</STYLE> <META content="MSHTML 6.00.2900.3354" name=GENERATOR></HEAD> <BODY id=compText> <P>Hi,David!</P> <P>I try to encourage my clients to Memorize those brochures and give them a $1.25 discounts if they succeed.Try it.....Othervise,those brochures rest in piano benches forewer in like new conditions for years and same surprise questions arise during pitch raising procedures every election year....isaac<BR><BR><BR></P> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 0px; BORDER-LEFT: #0000ff 2px solid">-----Original Message----- <BR>From: David Nereson <DNERESON@4DV.NET><BR>Sent: Jul 3, 2008 3:11 AM <BR>To: Pianotech List <PIANOTECH@PTG.ORG><BR>Subject: Re: Literature <BR><BR><ZZZHTML><ZZZHEAD><ZZZMETA content="text/html; charset=iso-8859-1" http-equiv="Content-Type"><ZZZMETA content="MSHTML 6.00.6000.16674" name="GENERATOR"> <STYLE></STYLE> </ZZZHEAD><ZZZBODY bgColor="#ffffff"> <DIV><FONT face="Arial Narrow">    I used to hand out literature, technical bulletins, etc., but I find that, for the most part, you're lucky if anybody bothers to read it.  They stuff it in the piano bench, thinking they might read it later, but they never do.  When you follow up by asking if they'd like any reconditioning, regulating, or voicing work, their answer reveals that they didn't read zip.</FONT></DIV> <DIV><FONT face="Arial Narrow">    Same on the roads -- people don't bother to read any more.  "Right Lane Must Turn Right" -- they disregard and charge straight ahead.  "55 MPH" -- they disregard or don't look at it at all and blast ahead at 70.  Or even 85.  "Fines Doubled for Speeding in Work Zone" -- they disregard;  fines could be quadrupled and they'd still go barreling by 20 mph over the limit.  I've seen people in the park feeding the geese right under the "Do Not Feed the Geese" sign.  </FONT></DIV> <DIV><FONT face="Arial Narrow">    I've had piano owners ask how often their (new) piano should be tuned, which is now two years old and a half-step flat, when right in the piano bench is the owner's manual explaining why it needs more frequent tuning the first few years and how often to tune it subsequently.   Same with care of the finish.  It says right in there.  But they don't bother with reading.  Too used to movies, videos, computer screens.  God forbid they should actually read anything.  No wonder their kids never pick up a book.      </FONT></DIV> <DIV><FONT face="Arial Narrow">    --David Nereson, RPT</FONT></DIV> <DIV><FONT face="Arial Narrow">    </FONT></DIV> <DIV><FONT face="Arial Narrow">     </FONT></DIV> <DIV><FONT face="Arial Narrow">    --David Nereson, RPT  </FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=toddpianoworks@att.net href="mailto:toddpianoworks@att.net">Matthew Todd</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, July 02, 2008 8:32 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Literature</DIV> <DIV><BR></DIV> <DIV>Where is the best place to order more Dampp-Chaser literature that we use to give our clients explaining the system?  And while I'm doing that, what other brochures do you keep in your tuning kit to hand out as information to your customers?</DIV> <DIV> </DIV> <DIV>I finally ordered my new tuning kit this morning!</DIV> <DIV> </DIV> <DIV><A href="http://www.stanleysupplyservices.com/images/p/JTK86BKcia.GL.jpg">http://www.stanleysupplyservices.com/images/p/JTK86BKcia.GL.jpg</A></DIV> <DIV> </DIV> <DIV>It looks like this one won't develop me a hernia or skater's elbow.  I have saved a few of the e-mails from ya'll in the past regarding what you use, and I actually will order one of those for my regulating kit!</DIV> <DIV> </DIV> <DIV>Thank you,</DIV> <DIV>Matthew</DIV></BLOCKQUOTE></ZZZBODY></ZZZHTML></BLOCKQUOTE></BODY>