<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <html> <head> <title>FW: Re: SAT Thumb Switch Cord</title> </head> <body> List, Below is a reply from Paul of Inventronics on the switch discussion...I removed all of the various emails from this post, but Paul was able to read them and make his reply... David Ilvedson <div style="padding-right: 5px; padding-left: 5px; padding-bottom: 5px; border-left: #000000 3px solid; padding-top: 5px"> <hr/>This is a forwarded message From: "Paul Sanderson" <inventronics@aol.com> </inventronics@aol.com> To: ilvey@sbcglobal.net Received: 7/14/2008 8:19:49 AM Subject: Re: SAT Thumb Switch Cord   Hello David - Thank you very much for the chance to reply.  There are many ways to reply, I could reply in the same nasty tone or just stick to the facts. Any time you want a product that will deliver up to the expectations of piano technicians you have to buy quality parts.    The jacks we install ourselves are manufactured by Switchcraft and each jack presently costs $4.24 at Digi-Key.  The cord is custom ordered ten weeks in advance, in 250 piece quantities, costs a little under ten dollars. A rubber coated wire that has a nice feel to the touch and then heat coiled for the application. Inventronics cost for parts in the coiled cord is over fifteen dollars and then the labor of putting the jacks on the cord, and shrink wrapping the jacks so they will last more than twenty tunings.  In reviewing the costs, Inventronics should be charging more.  <div style="clear: both"> Other facts, the thumb switch in question was purchased in 2004 and after four years, I guess, the cord is worn out.  I have a hard time understanding piano technicians who make their entire living providing service for customers (sometimes with zero parts) and then begrudge anyone else providing a service and wanting to get paid for providing a quality product.     Sincerely, Paul Sanderson Inventronics, Inc. 130 Middlesex Rd. #14 Tyngsboro, MA 01879</div> </div> </body> </html>