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<DIV><FONT face=Arial size=2>Like I said, it's not appropriate for everyone and
there are lot's of folks too shy to play. I usually ask, though, I also
encourage people to perform their music, even if only for family and friends.
It's all part of encouraging people to play music. Sometimes we focus so much on
the machine, we forget about the music.</FONT></DIV>
<DIV><FONT face=Arial size=2>Fenton</FONT></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=cbeckercpt@verizon.net href="mailto:cbeckercpt@verizon.net">CHARLES
BECKER</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, July 22, 2008 10:08
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Getting to know your
clients</DIV>
<DIV><BR></DIV>
<DIV> </DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=wimblees@aol.com href="mailto:wimblees@aol.com">Willem Blees</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, July 22, 2008 12:22
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Getting to know your
clients</DIV>
<DIV><BR></DIV><WBR>Then there are clients who don't want to play in front
of the tuner. I had one customer who, according to the music on the piano,
was an advanced player, and even told me she was. She tried to tell me the
problems with one of the notes, so I asked her to show me. She said she
would never play for anyone except her husband and her teacher. I tried to
explain that like a doctor, who need to examine her by putting his
hands on her body to find out a problem, I needed to have her play. But
even that didn't help. I tuned for her for 10 years, but she never
played. <BR><BR>
<DIV style="CLEAR: both">Willem (Wim) Blees, RPT<BR>Piano
Tuner/Technician<BR>Honolulu,
HI<BR>808-349-2943<BR>www.bleespiano.com<BR>Author of <BR>The Business of
Piano Tuning<BR>available from Potter
Press<BR>www.pianotuning.com</DIV><BR><BR>-----Original
Message-----<BR>From: Michael Kurta <mkurta@roadrunner.com><BR>To:
Pianotech List <pianotech@ptg.org><BR>Sent: Tue, 22 Jul 2008 2:50
am<BR>Subject: Re: Getting to know your clients<BR><BR>
<DIV id=AOLMsgPart_2_bc369846-b27e-4e49-ace8-91aec7395169>
<DIV><FONT face=Tahoma size=2> The problem with half (or
more) of my customers is that either 1. the primary player is not at
home. Whether a student or a spouse, they're not there when I
am. And 2. they are often too shy or embarassed to play in front of
someone outside their family. It may be helpful to take a
clue from the music in the bench or near the piano. But the concept is
good and worth working with. </FONT></DIV>
<DIV><FONT face=Tahoma size=2> Mike
Kurta</FONT></DIV></DIV><!-- end of AOLMsgPart_2_bc369846-b27e-4e49-ace8-91aec7395169 -->
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