<div dir="ltr">A few months back, I had an email inquiry from someone, not a client, who had refinished her old upright. She wanted to know about leveling the keys. I offered to come and do it but she just wanted free advice. I started talking about punchings, front and center rails, key height and key dip, then very quickly realized that I could wind up spending a lot of time trying to type out a lot of free advice, so I directed her to the local library which has the Reblitz book. Come to think of it, I'm not absolutely certain Reblitz has key leveling and dip regulation, but I would imagine that it does. I haven't heard another peep out of her. I should dig up the old emails and follow up to see how it came out. Paul Bruesch Stillwater, MN <div class="gmail_quote">On Fri, Aug 1, 2008 at 10:49 AM, joel a. jones <<a href="mailto:jajones2@wisc.edu">jajones2@wisc.edu</a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> List, Situation:    Recently retired professional.  Has plenty of time, and claims to be an amateur wood worker.  Sold their house and are moving.  Time to fix the piano or.....    I give him an estimate for the repair.  As we talked he asked if there were things he could do as this was of interest to him. Can I do some repair and save some money??????? Glimpsing his copy of Reblitz I answered I charge XXX an hour if you help.         He said GREAT !       Many hours later and twice the amount I quoted he was still saying GREAT ! 1. He found that the regulation, cleaning was time consuming and very refined. 2. He found a new respect for what was involved in the repair of his piano, and the skill I have developed over the years in my profession. 3. It is now HIS piano and he is proud of his accomplishment.   He has a big investment in that piano, and the education was worth the price to him. I took a great leap of faith with this customer, and I'm glad I followed my intuiation. Anybody have this type of experience? Joel Jones, RPT Madison, WI </blockquote></div> </div>