<div>Hey Tom,</div> <div> </div> <div>How do you know if the customer is wealthy or not?</div> <div> </div> <div> </div> <div>Matthew<BR><BR><B><I>Thomas Cole <tcole@cruzio.com></I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid"><FONT face=Arial>The thing I notice all too often is that the wealthier the owner (and larger the house), the smaller and more cheaply made the piano. I've been in places, whose living room could contain our whole house, to tune a spinet and almost jokingly suggest that they get a grand piano, only to hear, "Oh no, we don't have room for a grand piano." <groan><BR><BR>Tom<BR></FONT><BR>Fenton Murray wrote:<BR> <BLOCKQUOTE cite=mid001001c8f42c$ea2bb350$6401a8c0@murrayb76fc788 type="cite"> <META content="MSHTML 6.00.6000.16674" name=GENERATOR> <DIV><FONT face=Arial size=2>And another thing, Tom, digressing ever so slightly. Why is it that 'rich folk' want me to leave a bill, and 'poor folk' pay me in cash? Happens over and over, oh well. </FONT></DIV> <DIV><FONT face=Arial size=2>Fenton</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(0,0,0) 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: ">----- Original Message ----- </DIV> <DIV style="BACKGROUND: rgb(228,228,228) 0% 50%; FONT: 10pt arial; font-size-adjust: none; font-stretch: ; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><B>From:</B> <A title=fmurray@cruzio.com href="mailto:fmurray@cruzio.com">Fenton Murray</A> </DIV> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: "><B>To:</B> <A title=tcole@cruzio.com href="mailto:tcole@cruzio.com">tcole@cruzio.com</A> ; <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: "><B>Sent:</B> Friday, August 01, 2008 3:07 PM</DIV> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: "><B>Subject:</B> Re: No- shows..... again</DIV> <DIV><BR></DIV> <DIV><FONT face=Arial size=2><FONT size=3>Another thing I learned, then and since is that either crazy people live in the mountains or living in the mountains makes you crazy.<BR><BR>Tom Cole</FONT><BR>Causeral, corollary, or coincidental I agree, Tom. Anyway, I miss whatever it was when I moved back to California from Colorado 30 years ago.</FONT></DIV> <DIV><FONT face=Arial size=2>Fenton</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(0,0,0) 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: ">----- Original Message ----- </DIV> <DIV style="BACKGROUND: rgb(228,228,228) 0% 50%; FONT: 10pt arial; font-size-adjust: none; font-stretch: ; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><B>From:</B> <A title=tcole@cruzio.com href="mailto:tcole@cruzio.com">Thomas Cole</A> </DIV> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: "><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: "><B>Sent:</B> Friday, August 01, 2008 10:19 AM</DIV> <DIV style="FONT: 10pt arial; font-size-adjust: none; font-stretch: "><B>Subject:</B> Re: No- shows..... again</DIV> <DIV><BR></DIV><FONT face=Arial>I had a similar long trip into the mountains to find that the owner was not at home. I found the front door unlocked and since the piano was just inside the door and I had tuned for the woman a couple of times before, I decided to save the appointment and do the tuning.<BR><BR>Arriving home that evening, I got a call from a very irate woman who was extremely upset that I had entered her house while she was gone (forgotten about the tuning date) and now "The Whole World" knows that she doesn't lock her front door and I let her go on venting hoping that she wears herself out screaming at me instead of </FONT><FONT face=Arial>doing </FONT><FONT face=Arial>something else.<BR><BR>The only thing that would settle the argument was that I accepted half of my fee. So I took it that entering a house without previous arrangement is probably not a good policy and have refrained from doing so ever since.<BR><BR>Another thing I learned, then and since is that either crazy people live in the mountains or living in the mountains makes you crazy.<BR><BR>Tom Cole<BR></FONT><BR>Dean May wrote: <BLOCKQUOTE cite=mid01d901c8f3ed$1699b530$6600a8c0@athlonx2 type="cite"> <META content="Microsoft Word 11 (filtered medium)" name=Generator> <STYLE>v\:* { BEHAVIOR: url(#default#VML) } o\:* { BEHAVIOR: url(#default#VML) } w\:* { BEHAVIOR: url(#default#VML) } .shape { BEHAVIOR: url(#default#VML) } </STYLE> <?XML:NAMESPACE PREFIX = O /><O:SMARTTAGTYPE name="PostalCode" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE name="State" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE name="City" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><O:SMARTTAGTYPE name="place" namespaceuri="urn:schemas-microsoft-com:office:smarttags"> <STYLE> st1\:*{behavior:url(#default#ieooui) } </STYLE> <STYLE>  </STYLE> </O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE></O:SMARTTAGTYPE> <DIV class=Section1> <div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I had a no show a couple of weeks ago, a fairly long time customer in a small nearby town. Her door was open so I went in, tuned the piano and left an invoice. Always check the door. If it is open and it is a repeat customer who knows me I always go ahead and go in to tune it. <O:P></O:P></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><O:P></O:P></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Turns out this lady had been taken to the hospital the morning before. She was out in a couple of days and sent me a check with a note of thanks that I went ahead and tuned her piano. <O:P></O:P></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><O:P></O:P></SPAN></FONT></div> <DIV> <div class=MsoAutoSig><B><FONT face="Bradley Hand ITC" color=navy size=6><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 22pt; COLOR: navy; FONT-FAMILY: 'Bradley Hand ITC'">Dean</SPAN></FONT></B><FONT color=navy><SPAN style="COLOR: navy"><O:P></O:P></SPAN></FONT></div> <div class=MsoAutoSig style="MARGIN: 0in 0in 0pt"><?XML:NAMESPACE PREFIX = U1 /><U1:PERSONNAME u2:st="on"><FONT face="Times New Roman" color=navy size=3><SPAN style="FONT-SIZE: 12pt; COLOR: navy">Dean May</SPAN></FONT></U1:PERSONNAME><FONT face="Times New Roman" color=navy size=3>             cell 812.239.3359 <O:P></O:P></FONT></div> <div class=MsoAutoSig style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman" color=navy size=3><SPAN style="FONT-SIZE: 12pt; COLOR: navy">PianoRebuilders.com   812.235.5272 <O:P></O:P></SPAN></FONT></div> <div class=MsoAutoSig style="MARGIN: 0in 0in 0pt"><U1:PLACE u2:st="on"><U1:CITY u2:st="on"><?XML:NAMESPACE PREFIX = ST1 /><ST1:PLACE w:st="on"><ST1:CITY w:st="on"><FONT face="Times New Roman" color=navy size=3><SPAN style="FONT-SIZE: 12pt; COLOR: navy"><?XML:NAMESPACE PREFIX = U3 /><U3:PLACE u4:st="on"><U3:CITY u4:st="on">Terre Haute</U3:CITY></U3:PLACE></SPAN></FONT></ST1:CITY><FONT color=navy><SPAN style="COLOR: navy"></SPAN></FONT></ST1:PLACE></U1:CITY></U1:PLACE> <FONT color=navy><U1:STATE u2:st="on"><ST1:STATE u5:st="on"><ST1:STATE w:st="on">IN</ST1:STATE></ST1:STATE></U1:STATE>  <U1:POSTALCODE u2:st="on"><ST1:POSTALCODE u6:st="on"><ST1:POSTALCODE w:st="on">47802</ST1:POSTALCODE></ST1:POSTALCODE></U1:POSTALCODE></FONT><FONT color=navy><SPAN style="COLOR: navy"><O:P></O:P></SPAN></FONT></div></DIV> <div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><O:P></O:P></SPAN></FONT></div> <DIV> <DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> <HR tabIndex=-1 align=center width="100%" SIZE=2> </SPAN></FONT></DIV> <div class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A class=moz-txt-link-abbreviated href="mailto:pianotech-bounces@ptg.org">pianotech-bounces@ptg.org</A> [<A class=moz-txt-link-freetext href="mailto:pianotech-bounces@ptg.org">mailto:pianotech-bounces@ptg.org</A>] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B><A class=moz-txt-link-abbreviated href="mailto:reggaepass@aol.com">reggaepass@aol.com</A><BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, August 01, 2008 8:38 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <A class=moz-txt-link-abbreviated href="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: No- shows..... again</SPAN></FONT><O:P></O:P></div></DIV> <div class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"><O:P></O:P></SPAN></FONT></div> <DIV> <div class=MsoNormal><FONT face=Arial size=3><SPAN style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Here, here Ed.<BR><BR>When someone stands me up, I leave a note stating that I was there at the appointed time I had on my calendar, waited fifteen minutes, and then left.  (After all, it is possible that I wrote is down wrong.)  While I'm waiting, I call 1) their house (in case they are there, but don't hear the door), and then, 2) I call my answer machine to see if there is word from them there.  If no, and they afterwards call and explain that they had a (true) emergency and didn't have my number with them, OK.  If they just forgot, I tell them that they will have to pay for half of a service call for the missed appointment without prior notice when I do service their piano next.  Otherwise, they need to find another date to the prom.  <BR><BR>In concert with this no show policy is a rather liberal cancellation policy: As long as they let me know that they will not be able to keep the appointment, no love is lost.  The stated advance warning is 24 hours, but in practice I will accept them actually reaching me any time before the scheduled service.  It comes down to a matter of consideration, and as Ed has pointed out, thinning the heard of undesirables is a good thing in terms of re-ordering your universe for the better.<BR><BR>Alan Eder</SPAN></FONT><O:P></O:P></div></DIV> <DIV> <div class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"><O:P></O:P></SPAN></FONT></div></DIV> <DIV> <div class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"><O:P></O:P></SPAN></FONT></div></DIV> <div class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">-----Original Message-----<BR>From: <A class=moz-txt-link-abbreviated href="mailto:A440A@aol.com">A440A@aol.com</A><BR>To: <A class=moz-txt-link-abbreviated href="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR>Sent: Fri, 1 Aug 2008 3:25 am<BR>Subject: Re: No- shows..... again<O:P></O:P></SPAN></FONT></div> <DIV id=AOLMsgPart_0_a70f7990-e3fa-4802-991c-aaf3c92c97f1><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"><< How do you deal with a no show appointment? Do you bill them? Bill half? </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">Not </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">at all? Any other way to deal wit them? >></SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">Greetings, </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><FONT face=Arial color=black size=1><SPAN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: Arial"> <O:P></O:P></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">SNIP</SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">   Our day by day decisions determine what our life is like, and gradually, </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">over the years, our clientele develops around our own personality. They aren't </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">really "them", but, rather, "They are us",  so we are responsible for what </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">kind of a career we have.  We, in some way, choose our customers, and  If taking </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">care of ourselves means that we lose the occasional  inconsiderate customer, </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">is that a big loss or simply cleaning up our customer base to better suit our </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">vocation? </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">Regards, </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">Ed Foote RPT </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"><A href="http://www.uk-piano.org/edfoote/index.html" target=_blank>http://www.uk-piano.org/edfoote/index.html</A></SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"><A href="http://www.uk-piano.org/edfoote/well_tempered_piano.html" target=_blank>www.uk-piano.org/edfoote/well_tempered_piano.html</A></SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black"> <BR><BR><BR>**************<BR>Get fantasy football with free live scoring. </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">Sign up for FanHouse Fantasy Football today.<BR>      </SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE><PRE style="BACKGROUND: white 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><TT><FONT face="Courier New" color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black">(<A href="http://www.fanhouse.com/fantasyaffair?ncid=aolspr00050000000020%29%3C/HTML" target=_blank>http://www.fanhouse.com/fantasyaffair?ncid=aolspr00050000000020)</HTML</A>></SPAN></FONT></TT><FONT color=black><SPAN style="COLOR: black"> <TT><FONT face="Courier New"><O:P></O:P></FONT></TT></SPAN></FONT></PRE></DIV><FONT face=Arial color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></SPAN></FONT> <DIV id=u8CAC1EA873D1E22-C4C-32EA> <DIV class=MsoNormal style="MARGIN-TOP: 7.9pt; TEXT-ALIGN: center" align=center><FONT face=Arial color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"> <HR align=center width="100%" SIZE=2> </SPAN></FONT></DIV> <div class=MsoNormal style="MARGIN-TOP: 7.9pt"><FONT face=Arial color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">The Famous, the Infamous, the Lame - in your browser. <A title=http://toolbar.aol.com/tmz/download.html?NCID=aolcmp00050000000014 href="http://toolbar.aol.com/tmz/download.html?NCID=aolcmp00050000000014" target=_blank>Get the TMZ Toolbar Now</A>!</SPAN></FONT> <O:P></O:P></div></DIV></DIV></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE><BR>