<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">"I'm sorry, I don't have any openings in my schedule for the for-seeable future..."<div><br></div><div>or</div><div><br></div><div>"I can't honestly work on this item.  There really is nothing left to work with."</div><div><br></div><div>depending on where you are when you have come to that conclusion.</div><div><br></div><div>Andrew Anderson </div><div><br></div><div> </div><div><div><div>On Aug 2, 2008, at 3:59 AM, David Nereson wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 18px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div bgcolor="#ffffff"><div><font face="Arial Narrow">What words are used to tell a customer you hate their piano and don't want to work on it anymore?</font></div><div><font face="Arial Narrow">    --David Nereson, RPT</font></div></div></span></blockquote></div><br></div></body></html>