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<DIV><FONT face=Arial size=2>Terry: I had a customer who kept telling me that
one note was "flat". I tuned that note upside down, backwards, and forwards, and
she still wasn't happy. Finally when I asked her what she meant by "flat", she
said "You know, dull." She was complaining about the tone! I did a quick bit of
voicing and she was happy. Could this be the issue with your piano - uneven
voicing?</FONT></DIV>
<DIV><FONT face=Arial size=2>Patrick C. Poulson<BR>Registered Piano
Technician<BR>Piano Technicians Guild</FONT></DIV></BODY></HTML>