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<DIV><FONT face=Tahoma size=2> Terry: I know I'm checking in
late on this one, but I agree with David Weiss. You have gone back to make
sure the problem is not one of your doing. Refund her money with an
apology and a suggestion to try someone else. </FONT></DIV>
<DIV><FONT face=Tahoma size=2> A happy customer will tell
another, and unhappy one will go out of their way to tell ten others and can do
you harm for a long time. This you don't need....</FONT></DIV>
<DIV><FONT face=Tahoma size=2> Mike
Kurta</FONT></DIV></BODY></HTML>