<div dir="ltr"><br><br><div class="gmail_quote">On Tue, Aug 19, 2008 at 11:12 PM, Ben Gac <span dir="ltr"><<a href="mailto:ben@benspianotuning.com">ben@benspianotuning.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">   So it seems to me--unless the piano is AT PITCH, if one really would like to do a stable tuning, he/she should always make two passes?  That would add about a half hour to a normal tuning time, wouldn't it?  Do you "two-passers" fit that into your normal tuning fee?</blockquote> <div><br></div><div><br></div><div><span class="Apple-style-span" style="font-weight: bold;">YES!</span> </div><div>The average customer wants to be told The Price for a normal job. Figure out what 2 hours of your time is worth, and make that your basic charge for a Piano Service Appointment. Unless you're a natural born salesman up-selling basic stuff to a reluctant client is a drag. There's always more than a minimum one-pass tuning that needs to be done (unless you're there *very* regularly): pitch adjustment (up or down), capstan adjustments, hammer spacing, tightening rattling flange screws etc. If it looks more than 2 hrs. of your time, work up an estimate before proceeding.</div> <div>YMMV,</div><div>Patrick Draine</div></div></div>