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<p class=MsoNormal>Terry,<o:p></o:p></p>
<p class=MsoNormal>I have never been denied payment from Samick or for that
matter any manufacturer (currently in business) for warranty repair work which:
<o:p></o:p></p>
<p class=MsoNormal>1. Had a proper authorization from the service person.
(Number, RA,CSD,MCB or other aproval desigination paperwork from the
manufacturer)<o:p></o:p></p>
<p class=MsoNormal>2. Appropriate fees charged by me which had been argeed upon
before work was rendered via the authorization<o:p></o:p></p>
<p class=MsoNormal>3. Was properly invoiced by me and mailed, faxed, emailed
etc as required by the manufacturer’s procedures for warranty.<o:p></o:p></p>
<p class=MsoNormal>And finally <o:p></o:p></p>
<p class=MsoNormal>4. Paperword had been actually received by the right people
at the manufacturer. (Not necessarily the AP people as papers may need
signature,approvals or such by the various chain of command before going to the
bean counters)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>In every case where I was not paid promptly it was an issue
with one of the above and/or ,almost always, my fault for not complying with
procedure. Sometimes it was due to overwhelming workload on the manufacturers
staff. I always try to remind myself that they’re human too. (though some
might question that ;{0 ) Maybe once or twice the USPO failed in their
appointed rounds.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Jane is one of the best and extremely efficient in this area
of the business. I’m certain if you email her she’ll look into any
problem and respont accordingly. I have her email as <span style='font-size:
10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:jjones@smcmusic.com">jjones@smcmusic.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Gerry
Cousins, RPT</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Gerry<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>-----BEGIN GEEK
CODE BLOCK-----<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>Version: 3.12<br>
GB/MU/E/IT/PA d+++ s: a++ C++ U++ !P L+ !E W++ N+ o !K w++ O- M- !V PS++-- !Y
PGP++ t++ !5 X+ R- tv- b+ DI++ D---- G+ e* h-- r+++ z+++<br>
<br>
------END GEEK CODE BLOCK------<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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