<div> IT's just a matter of replacing the little hydraulic device.  Kawai will <font face="Arial, Helvetica, sans-serif"></font> most likely <font face="Arial, Helvetica, sans-serif">send </font>out a replacement along with a warranty claim form, few questions asked.  It isn't a big deal at all.<font face="Arial, Helvetica, sans-serif">  </font><br> </div> <div> <br> </div> <div id="sig1332" style="clear: both;"><font>Dave Stahl, RPT<br> Dave Stahl Piano Service<br> dstahlpiano@sbcglobal.net<br> dstahlpiano.net</font></div> <div> <br> </div> <div> <br> </div> -----Original Message-----<br> From: Paul Clement <gtatuner@yahoo.ca><br> To: pianotech@ptg.org<br> Sent: Sun, 5 Oct 2008 10:33 am<br> Subject: Kawai soft fall problem<br> <br> <div id="AOLMsgPart_2_aa81ea21-d69b-49e7-a084-db992d9c1c4d"> <style type="text/css"> #AOLMsgPart_2_aa81ea21-d69b-49e7-a084-db992d9c1c4d DIV {margin:0px;} </style> <div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt;"> <div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt;"> <div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">Hi<br> <div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt;"><br> I am being sent on a warranty job next week to look at a Kawai K3 fall board that is slamming shut. I have no idea what to expect other than that.<br> <br> Does anyone have advice on what types of problems are common to this device, and how to deal with them?<br> <br> Or should I just check it out when I get there and get on the phone with Kawai?<br> <br> Thanks<br> <div> </div> <font size="3"><span style="font-family: tahoma,new york,times,serif;"></span></font><span style="font-family: tahoma,new york,times,serif;"><font size="3"><span style="font-weight: bold;"><span style="background-color: rgb(255, 255, 255);">Paul</span></span></font></span><span style="font-family: tahoma,new york,times,serif;"><span style="font-weight: bold;"><br> </span></span> <div><br> </div> </div> </div> </div> </div> </div>  <div id='MAILCIADA018-885348e91bef1e6' class='aol_ad_footer'><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">McCain or Obama? Stay updated on coverage of the Presidential race while you browse - <A title="http://toolbar.aol.com/elections/download.html?ncid=emlweusdown00000001" href="http://toolbar.aol.com/elections/download.html?ncid=emlweusdown00000001" target="_blank">Download Now</A>!</FONT> </div>