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<DIV><FONT face=Arial size=2>Its always been my policy to return phone calls and
emails as soon as possible. I think its a good policy to have for obvious
reasons. It don't seem to be the case with a lot of the people I have been
dealing with lately though. Example 1: I phoned a tool maker and designer
that a lot of you deal with and many of you use his product. That was
4 days ago, but no call back. If you are selling a product for $325 you
should probably return your phone calls to interested customers. 2: I left
a message at 2 machine shops yesterday morning and I have yet to receive a
callback. I have the finances and prototypes together for 5 tools
that I would like to start producing and needed a price quote.
3: Over 2 days ago I emailed a fellow who produces an item for piano
technicians, if you want it be prepared to pay over $1800 for it, that's if
he emails you back. I'm sure I will get return correspondence in time, but
its quite a drag waiting for people to get back with you. The economy must
not be affecting a lot of these peoples business because they sure don't seem to
have the time to return a phone call. My business has increased steadily
over the last few months and I wonder how much I can contribute it to the fact
that I am a punctual person. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regards,</FONT></DIV>
<DIV><FONT face=Arial size=2>Shawn Brock, RPT</FONT></DIV>
<DIV><FONT face=Arial size=2>513-316-0563</FONT></DIV>
<DIV><FONT face=Arial size=2><A
href="http://www.shawnbrock.com">www.shawnbrock.com</A></FONT></DIV></BODY></HTML>