<div dir="ltr">I'm not sure how they could make it idiot-proof without expensive, custom parts, but maybe color-coding with plugs and sockets... it could be just shrink-wrap at the end of the cords and some sort of plastic overlay on the humidistat box.  or something like that.<div> </div><div>Paul Bruesch</div><div>Stillwater, MN <div class="gmail_quote">On Tue, Oct 14, 2008 at 7:13 AM, Marc Lanthier (Piano Lanco) <<a href="mailto:info@pianolanco.com">info@pianolanco.com</a>> wrote: <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hi John, The first thing I checked was the plugs - they were in their correct position. Maybe Dampp Chaser could make an idiot-proof pluf or circiut that would prevent this. Thanks PIANO LANCO Marc Lanthier 514-770-7438 1-877-PIANO10 <a href="mailto:info@pianolanco.com">info@pianolanco.com</a> <a href="http://www.pianolanco.com" target="_blank">www.pianolanco.com</a> -----Original Message----- From: <a href="mailto:pianotech-bounces@ptg.org">pianotech-bounces@ptg.org</a> [mailto:<a href="mailto:pianotech-bounces@ptg.org">pianotech-bounces@ptg.org</a>] On Behalf Of John Ross Sent: October 13, 2008 5:37 PM To: Pianotech List Subject: Re: Dampp Chaser Problem??????? Did you take note as to what was plugged in where? Is it possible that the humidifier and dehumidifier were reversed in the humidistat? John Ross Windsor, Nova Scotia, Canada <div class="Ih2E3d">----- Original Message ----- From: "Marc Lanthier (Piano Lanco)" <<a href="mailto:info@pianolanco.com">info@pianolanco.com</a>> To: "'Pianotech List'" <<a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a>> Sent: Monday, October 13, 2008 2:07 PM Subject: Dampp Chaser Problem??????? Hi list, I have a new customer with a Kawai RX-3 equipped with a Dampp Chaser with the model H-4 controller. The piano is about 3 years old. As I opened the lid to tune, I noticed rust on the tenor strings, and as looked closer, all of the bass strings had discolored from what seems to be a serious humidity problem. There was rust on almost all of the strings, and the tuning pins had discolored in the bass section. </div>I crawled under the piano and saw that all of the plated steel brackets were <div class="Ih2E3d">rusted along with all of the screws used to hold the wiring. Even the steel rod (that goes through the soundboard) from the bottom was totally rusted. Even the brass cap was discolored. </div>I immediately emptied the tank and unplugged the system. They will call the dealer and see what they can do as far as warranty from Dampp Chaser or from the dealer. Have any of you encountered such a problem with a Dampp Chaser? Does theirwarranty cover the replacement of strings etc... Thanks, PIANO LANCO Marc Lanthier 514-770-7438 1-877-PIANO10 <a href="mailto:info@pianolanco.com">info@pianolanco.com</a> <a href="http://www.pianolanco.com" target="_blank">www.pianolanco.com</a> John M.Ross Windsor, Nova Scotia, Canada. </blockquote></div> </div></div>