<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3429" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial>As others have stated, the key is likely broken at the balance rail. I like to fix them once and be able to have faith that they will remain fixed forever. That means EPOXY! I'll rout out the side of the key at the break and epoxy in as thick a good harwood veneer as I can. This kind of work I'll do in my shop. Use neighbor keys to get angle correct.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Terry Farrell</FONT></DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=toddpianoworks@att.net href="mailto:toddpianoworks@att.net">Matthew Todd</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, October 15, 2008 8:03 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Broken Keys</DIV> <DIV><BR></DIV> <TABLE cellSpacing=0 cellPadding=0 border=0> <TBODY> <TR> <TD vAlign=top>Well, I have had the same mind set as you, and I normally wouldn't bring this up, but the customer is one of those "do-it-yourselfer", so he has actually taken the keys out, and he said they are broken...so they probably are.  I am note sure if he has tried to repair them or not.  But I just need to be as fully prepared as possible.<BR><BR>Anyone else have any suggestions?<BR><BR>Matthew</TD></TR></TBODY></TABLE></BLOCKQUOTE></BODY></HTML>