<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1106" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=role_document face=Arial color=#000000 size=2> <DIV>I can't agree with this more...its absolutely true!!!</DIV> <DIV> </DIV> <DIV>Julia</DIV> <DIV> </DIV> <DIV> <DIV>In a message dated 10/20/2008 11:24:15 A.M. Eastern Standard Time, A440A@aol.com writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size=2>The most profitable approach for me was to not only do high quality work, <BR>but make sure the customer understood the difference between that and mediocre <BR>work.</FONT></BLOCKQUOTE></DIV></FONT><BR><BR><BR><DIV CLASS="aol_ad_footer" ID="a378ed665986f9032f926957ae49be81"><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">New <b>MapQuest Local</b> shows what's happening at your destination. Dining, Movies, Events, News & more. <a href="http://pr.atwola.com/promoclk/100000075x1211031713x1200669822/aol?redir=http://local.mapquest.com/?ncid=emlcntnew00000002">Try it out! </a></FONT></DIV></BODY></HTML>