<div dir="ltr">Speaking from a less-than-stellar experience...<div><br></div><div>Have the retiring gent "introduce" you to his (living) clientele. This may be a mailing that you do in his name (with his blessing, of course) or him phoning everyone, or something else. A mailing with his signature on a letter would probably be easiest and most effective.</div>
<div><br></div><div>Definitely you need to acquire his phone number. </div><div><br></div><div>Possibly, pay a fixed amount for his active clients that agree to your services, plus a percentage of any inactive ones that contact you in the next two years, or some other finite timeframe. </div>
<div><br></div><div>My experience was a tech who retired due to health issues, and who told very few clients that someone else would be answering the phone. Thankfully, at least, I did get the phone number!</div><div><br>
</div><div>My 2c,</div><div>Paul Bruesch</div><div>Stillwater, MN<br><br><div class="gmail_quote">On Fri, Oct 24, 2008 at 7:49 AM, Paul McCloud <span dir="ltr"><<a href="mailto:pmc033@earthlink.net">pmc033@earthlink.net</a>></span> wrote:<br>
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<div> I have been offered first dibs on a piano business that has been gradually downsized over the past several years. The owner, retiring at the end of the year, has been a technician for 60 years, most of which were spent here in San Diego. He used to have a store location with various new and used pianos, but has given up piano sales, and does part time tuning. What he's offering is his customer list, a few rental pianos (returned), tools and supplies, and a few odd piano benches and other accessories. I know there has been some discussion in the past about purchasing an existing business or customer list, but I can't seem to find much in the archives. Maybe I need a better search keyword. </div>
<div> I'm leaning towards some kind of arrangement where I would pay for any customer on the list that actually becomes my client. Paying for a couple thousand names where most of them are dead, moved, or otherwise useless to me doesn't make sense. I've got plenty of those anyway. I'm thinking that I would pay a certain amount for any client I got from his list that actually became a customer. I could put out a mailer that would introduce me to his clients, asking them to call me for their next service. Someone suggested to ask if he has a list of his most recent customers, and how much business he has done in the last year with them. That figure would tell me what I could expect to make if I did purchase his list. I'm also keen to acqure his telephone number. He has moved into the shop where I work, and has a corner of the room. When I'm there, I hear his phone ring and I listen to the p!
hone calls that come in as his answering machine takes messages. </div>
<div> If any of you could offer advice, I'd be very glad to have it.</div>
<div> Respectfully,</div>
<div> Paul McCloud, RPT</div>
<div> San Diego, CA</div>
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<div>Paul McCloud</div>
<div>Service Technician for PianoSD.com</div>
<div><a href="http://www.pianoservsd.com" target="_blank">www.pianoservsd.com</a> </div>
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