<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16735" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2> <TABLE cellSpacing=0 cellPadding=0 border=0> <TBODY> <TR> <TD vAlign=top> <DIV><FONT size=2>I looked at your broken flanges photos aways back and I don't think I've ever seen them broken like that...any idea of what happened?   Your wippens will be a little lower than their neighbors, apparently the bridle straps didn't need need adjustment, so it must have been a small adjustment...I wouldn't worry about...if you couldn't get parts identical parts, that's the way the ball bounces...always good to let the customer know in advance that you will do your best with what you have to work with.   </FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>David I.</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2></FONT> </DIV> <DIV>I installed the flange in my clients piano today.  I had to lower the capstan a little so the hammer line was even.  Was that appropriate or should I of broke the flange off and did some more custom fitting?<BR><BR></DIV> <DIV><STRONG><FONT color=#0000ff size=4><U>TODD PIANO WORKS</U></FONT></STRONG> <BR><FONT color=#0000ff><FONT size=3>Matthew Todd, Piano Technician</FONT> <BR><FONT size=3>(979) 248-9578</FONT></FONT></DIV> <DIV><FONT color=#0000ff size=3><A href="http://www.toddpianoworks.com/" target=_blank rel=nofollow>http://www.toddpianoworks.com</A></FONT></DIV></TD></TR></TBODY></TABLE></FONT></DIV></BODY></HTML>