<font color='black' size='2' face='arial'><br> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt"> <BLOCKQUOTE style="BORDER-LEFT: blue 2px solid; PADDING-LEFT: 3px">I completed a bracket  job around the holidays and received the brackets in a matter of days from first contact and the payment within a week or so of completion.<br> </BLOCKQUOTE></div> <div><br> This makes it sound like YC is paying you to do the work, in addition to providing you with the brackets. I thought all they were doing is giving the brackets, but the customer had to pay the labor. </div> <div> </div> <div>Wim <br> </div> <div style="CLEAR: both"></div> <br> <br> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt">-----Original Message-----<br> From: Tom Driscoll <tomtuner@verizon.net><br> To: pianotech <pianotech@ptg.org><br> Sent: Sun, Mar 6, 2011 6:03 pm<br> Subject: Re: [pianotech] Young Chang service response for brackets<br> <br> <div id=AOLMsgPart_0_2530f371-6abb-4ad3-a211-3b915282d95f> <div style="FONT-FAMILY: Arial; COLOR: rgb(0,0,0); FONT-SIZE: 12px"><br> Paul, Doug and the rest of Newtonville,<br>  The post was from me. <br> The new contact is Sam @  866-798-6979 ext #137.<br>  I completed a bracket  job around the holidays and received the brackets in a matter of days from first contact and the payment within a week or so of completion.<br> I have another one in the pipeline that was approved last Wed. and expect the brackets any day now. <br> It's no secret that a few years ago there seemed to be a black hole at Y.C. tech services but my recent experience was very positive.<br>  Tom Driscoll RPT<br> <br> <div style="MARGIN: 5px 0px; BORDER-TOP: rgb(188,188,188) 1px solid"></div> <SPAN>On 03/06/11, <SPAN>paul bruesch<<A href="mailto:paul@bruesch.net">paul@bruesch.net</A>></SPAN> wrote:</SPAN>Someone posted here fairly recently (but I think it's been more than a month) that John Chang is no longer there.<br> I'd just call  (866) 798-6979 and select the prompt for "Acoustic Service" (option 2). If that doesn't work, I have spoken to "the attendant" who I believe was helpful... it's been a while, like before John Chang started there.<br> <br> Paul Bruesch<br> Stillwater, MN<br> <br> <div class=gmail_quote>On Sun, Mar 6, 2011 at 7:55 PM, Douglas Gregg <SPAN dir=ltr><<A>classicpianodoc@gmail.com</A>></SPAN> wrote:<br> <BLOCKQUOTE style="BORDER-LEFT: rgb(204,204,204) 1px solid; MARGIN: 0pt 0pt 0pt 0.8ex; PADDING-LEFT: 1ex" class=gmail_quote>Hi,<br> I have a client with the "growing" brackets. I contacted John Chang<br> and got a standard attachment telling me what to send to get the<br> brackets. I did that and followed with two more e-mails. No response.<br> What does it take to get their attention?? It is now about a month<br> later from the first contact. The client must think I am a flake.<br> <br> Doug Gregg<br> Classic Piano Doc<br> </BLOCKQUOTE></div> <br> </div> </div> </div> </font>