When the banning doesn't happen, the next best thing is to ignore the troll. Ignoring is sometimes difficult because trolls, by their very nature, try their best to incite us to respond. If the temptation is too great, then the solution is to set up an email filter to do the strongest action available to your mail software/provider. Gmail allows you to bypass the inbox and send it to trash. Voilà, no more troll. <div class="gmail_quote">On Sat, Mar 12, 2011 at 5:22 PM, Gary <<a href="mailto:gmcc@charter.net" target="_blank">gmcc@charter.net</a>> wrote: <blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">If you were on a forum I mod, you would have been banned for the troll you are.<div><div></div> <div> On 3/12/2011 4:42 PM, Duaine Hechler wrote: <blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"> WOW - WOW - WOW !!!!! YES, I'M GOING TO SHOUT - LOUDLY - UNTIL SOMEONE LISTENS...... BASED ON THE - I N T E R N A L - REPLY Rob MADE TO Andy - ROB - DON'T GIVE A S--T ABOUT US !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF THE PTG DON'T DUMP THIS SOFTWARE - N O W - THEN SOMEONE NEEDS THEIR HEAD EXAMINED - AND - "TECHS" GO FOR WHATEVER IDEA YOU WANT TO FOLLOW !!!! -------- Original Message -------- Subject: RE: Higher Logic Contact Us Form Date: Sat, 12 Mar 2011 14:13:11 -0500 From: Rob Wenger<<a href="mailto:rob@higherlogic.com" target="_blank">rob@higherlogic.com</a>> To: Andy Steggles<<a href="mailto:andy@higherlogic.com" target="_blank">andy@higherlogic.com</a>>, "<a href="mailto:dahechler@hechlerpianoandorgan.com" target="_blank">dahechler@hechlerpianoandorgan.com</a>" <<a href="mailto:dahechler@hechlerpianoandorgan.com" target="_blank">dahechler@hechlerpianoandorgan.com</a>>, sales<<a href="mailto:sales@higherlogic.com" target="_blank">sales@higherlogic.com</a>> Why bother? -----Original Message----- From: Andy Steggles Sent: Saturday, March 12, 2011 7:57 AM To: <a href="mailto:dahechler@hechlerpianoandorgan.com" target="_blank">dahechler@hechlerpianoandorgan.com</a>; sales Subject: RE: Higher Logic Contact Us Form I'll reply to this. Cheers, Andy Author of ASAE's latest bestselling book: Social Networking for Nonprofits <a href="http://higherlogic.com/snfnp" target="_blank">http://higherlogic.com/snfnp</a> ------------------------------- Andy Steggles Chief Operating Officer& Social Strategist Higher Logic, LLC <a href="http://www.higherlogic.com" target="_blank">http://www.higherlogic.com</a> <a href="mailto:andy@higherlogic.com" target="_blank">andy@higherlogic.com</a> t. <a href="tel:%2B1.202.559.7733" target="_blank"></a><a href="tel:%2B1.202.559.7733" target="_blank"></a><a href="tel:%2B1.202.559.7733" target="_blank">+1.202.559.7733</a> c. <a href="tel:%2B1.917.664.7218" target="_blank"></a><a href="tel:%2B1.917.664.7218" target="_blank"></a><a href="tel:%2B1.917.664.7218" target="_blank">+1.917.664.7218</a> ------------------------------- -----Original Message----- From: <a href="mailto:dahechler@hechlerpianoandorgan.com" target="_blank">dahechler@hechlerpianoandorgan.com</a> [mailto:<a href="mailto:dahechler@hechlerpianoandorgan.com" target="_blank">dahechler@hechlerpianoandorgan.com</a>] Sent: Saturday, March 12, 2011 3:34 AM To: sales Subject: Higher Logic Contact Us Form From: Duaine Hechler Phone: I am not a current member of the PTG and not in any position to make any decisions, although I am a "tech". The new process that was put in place IS NOT WORKING OUT too many bugs too many "techs" don't like it response time is random and unpredictable no readily access to documentation <a href="http://my.ptg.org" target="_blank">my.ptg.org</a> was down for some period of time tonight was there a support contract ? "techs" complain, its too difficult to learn on the fly One tech emailed that he is - done - with both email lists. ALREADY, One tech reported getting a VIRUS, locking up his PC - and - having to completely rebuild it. Based on my personal exposure - your software needs to back to the drawing board. AND MOVE TO LINUX !!!!!!!! Currently, are over 50 MILLION - viruses for Windows !!!!! </blockquote> </div></div></blockquote></div>