Chill out Duaine, and talk reasonably, friend.   You know what get's the most attention?  A whisper...not screaming and shouting! That just turns everybody to find the "off switch". Re-word your message and be calm, and more people will listen to you. Words of wisdom from one who used to be there. This I learned from Public Administration 101 at Oregon State long long ago.  I slip sometimes, but then remember my old prof's demonstration of this, and it really does work.  I get far more progress and results here at UNL when I approach situations calmly, over yelling at the top of my lungs...Yelling doesn't work.  Actually, yelling will take you backward!....especially in a large public forum such as this. I needed to say that, as my voice was starting to go up in volume over the last few weeks here, so: Thank you, Duaine for reminding me of what doesn't work!!!  :>) Best, Paul <table width=100%> <tr valign=top> <td>From: <td>Duaine Hechler <dahechler@att.net> <tr valign=top> <td>To: <td>pianotech@ptg.org <tr valign=top> <td>Date: <td>03/12/2011 04:42 PM <tr valign=top> <td>Subject: <td>[pianotech] Fwd: RE: Higher Logic Contact Us Form</table> <hr noshade> <tt>WOW - WOW - WOW !!!!! YES, I'M GOING TO SHOUT - LOUDLY - UNTIL SOMEONE LISTENS...... BASED ON THE - I N T E R N A L - REPLY Rob MADE TO Andy - ROB - DON'T GIVE A S--T ABOUT US !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF THE PTG DON'T DUMP THIS SOFTWARE - N O W - THEN SOMEONE NEEDS THEIR HEAD EXAMINED - AND - "TECHS" GO FOR WHATEVER IDEA YOU WANT TO FOLLOW !!!! -------- Original Message -------- Subject:                  RE: Higher Logic Contact Us Form Date:                  Sat, 12 Mar 2011 14:13:11 -0500 From:                  Rob Wenger <rob@higherlogic.com> To:                  Andy Steggles <andy@higherlogic.com>, "dahechler@hechlerpianoandorgan.com" <dahechler@hechlerpianoandorgan.com>, sales <sales@higherlogic.com> Why bother? -----Original Message----- From: Andy Steggles Sent: Saturday, March 12, 2011 7:57 AM To: dahechler@hechlerpianoandorgan.com; sales Subject: RE: Higher Logic Contact Us Form I'll reply to this. Cheers, Andy Author of ASAE's latest bestselling book: Social Networking for Nonprofits </tt><a href=http://higherlogic.com/snfnp><tt>http://higherlogic.com/snfnp</tt></a><tt> ------------------------------- Andy Steggles Chief Operating Officer & Social Strategist Higher Logic, LLC </tt><a href=http://www.higherlogic.com/><tt>http://www.higherlogic.com</tt></a><tt> andy@higherlogic.com t. +1.202.559.7733 c. +1.917.664.7218 ------------------------------- -----Original Message----- From: dahechler@hechlerpianoandorgan.com [</tt><a href=mailto:dahechler@hechlerpianoandorgan.com><tt>mailto:dahechler@hechlerpianoandorgan.com</tt></a><tt>] Sent: Saturday, March 12, 2011 3:34 AM To: sales Subject: Higher Logic Contact Us Form From: Duaine Hechler Phone: I am not a current member of the PTG and not in any position to make any decisions, although I am a "tech". The new process that was put in place IS NOT WORKING OUT too many bugs too many "techs" don't like it response time is random and unpredictable no readily access to documentation my.ptg.org was down for some period of time tonight was there a support contract ? "techs" complain, its too difficult to learn on the fly One tech emailed that he is - done - with both email lists. ALREADY, One tech reported getting a VIRUS, locking up his PC - and - having to completely rebuild it. Based on my personal exposure - your software needs to back to the drawing board. AND MOVE TO LINUX !!!!!!!! Currently, are over 50 MILLION - viruses for Windows !!!!! -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler@att.net </tt><a href=www.hechlerpianoandorgan.com><tt>www.hechlerpianoandorgan.com</tt></a><tt> -- Home & Business user of Linux - 11 years </tt>