<font color='black' size='2' face='arial'><br> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt"> <BLOCKQUOTE style="BORDER-LEFT: blue 2px solid; PADDING-LEFT: 3px"><PRE><TT><TT>About two weeks ago we were engaged by a serious amateur player to improve the tone and touch on his 2005 Mason Hamlin CC (9'4") concert grand. In the almost six years he's owned the instrument, he's had a veritable parade of technicians here in southern California do their best to make the instrument "sound bigger than a 6-foot instrument, and to let me play it soft with good repetition" (owner's words.) </TT></PRE></TT></BLOCKQUOTE></div> <div> </div> <div> </div> <div>David</div> <div> </div> <div>You and your team obviously did a great job "remanufacturing" this piano so that it sounds and plays like a real 9'4" piano. The question that came to my mind was, why didn't the owner of the piano ask M&H to make the piano better? Or get his money back.</div> <div> </div> <div>WIm <br> <br> </div> <div style="CLEAR: both"></div> <br> <br> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt">-----Original Message-----<br> From: David Andersen <david@davidandersenpianos.com><br> To: Pianotech Pianotech <pianotech@ptg.org><br> Sent: Sun, Apr 3, 2011 1:20 pm<br> Subject: [pianotech] Big challenge met(finally)<br> <br> <div style="BACKGROUND-COLOR: #fff; MARGIN: 0px; FONT-FAMILY: Tahoma, Verdana, Arial, Sans-Serif; COLOR: #000; FONT-SIZE: 12px" id=AOLMsgPart_0_51e05807-11cc-453c-aa43-f390cb307d52><PRE style="FONT-SIZE: 9pt"><TT>About two weeks ago we were engaged by a serious amateur player to improve the tone and touch on his 2005 Mason Hamlin CC (9'4") concert grand. In the almost six years he's owned the instrument, he's had a veritable parade of technicians here in southern California do their best to make the instrument "sound bigger than a 6-foot instrument, and to let me play it soft with good repetition" (owner's words.) Now the piano is in a beautiful performance space in mid-town L.A., and the owner has a 7-foot Shigeru Kawai in his house, so the stark difference between the pianos is truly glaring. When I sat down and played it, it sounded like a really nice Yamaha C2(6'3") or C5 (6'7") with a weird resistance at the bottom of the keystroke and a generally mushy or indefinite feeling. I started to remember another M&H CC my partner Steve Bellieu and I had worked on five or six years ago that was similar: better feeling action, but a really "small" sound for such a big instrument. The problem then? Short blow distance. Concert grands should have a minimum of 46mm blow; if the action ratio and geometry can support 47 or 48mm, so much the better. So: on to diagnostics in the present day---- -Board eval.: good sustain, good bloom in all sections; positive crown, positive bearing -Blow distance: 39mm (Huh?!!?) -Key travel: 9.75mm (shallow; we prefer 10.25-10.5mm) -Action ratio via Erwin's Ratio Gauge: over 6.0, less than 6.5 (way too high for a modern action, and a huge disparity in ratio between sharps and naturals) -Downweight: 55-58gm -Upweight: 30-32gm -Balance Weight: 42.5-45.0 (too heavy, too resistant; we never like to go beyond a 39.0 balance weight) -Action spread: 112.60mm (OK; ideal is 112.75mm) -Key leads: very light; one lead in #6; one lead in #20; three leads in the low sharps; back leads ( behind the balance rail) in keys 66-88 The shanks were resting or barely off the cushions, so we realized quickly we would have to cut into something important to make this work: the stack was too high. The ratio was too high. Somebody had cut the hammers way, way down in the tail; everything was cacked up. What we did: -lowered the back of the stack 2mm -lowered the front of the stack + - 4mm -moved and custom-set the capstan line (different positions for sharp and natural capstans) -re-weighed the keys (added more lead) -peeled back the shank rest cushions (took off about 3 mm of material) -set key travel at 10.5mm -put Crescendo (white Wurzen felt) punchings on the front rail -reglued six hammerheads in the bass that had come loose from the molding -parts-to-strings alignment -bed keyframe, complete action regulation -final blow distance: 47.5mm in bass, 46.5mm in tenor and treble -added mini-binder clips to shanks on wound strings -final Balance Weight: 36.5 in tenor and treble, 38.5 in the bass -regulated pedals, timed dampers -tightened plate bolts -Voiced it -Tuned it Final tone: way, way bigger and fatter---now it sounds like a balanced 9-foot piano with a good (not huge) bass Final touch: buttery, light, fast, and responsive; repeats with excellence at all volumes Later, we'll dry-fit test some different hammers on the thing---new Renner BluePoints and Ronsen 14-lb. Weickerts---with the owner present and see if we can sell that work. I can't wait until he puts his hands on it on Tuesday morning...I LOVE the reactions at that time, 'cuz it's literally a different piano; huge wow factor. Moral: if a new-ish piano sounds and feels like sh**t, and the board is good, doing more regulation, lubrication, and voicing without changing the foundational relationships so they comply is like moving deck chairs around on the Titanic---some well-known area techs tried repeatedly and failed to improve this piano. The owner told me he's spent "thousands" over the past five years on attempts to make the piano sound and feel better, although (appropriately, IMO) he declined to name the attemptees. Scary. The big take-aways? 1) If you are unable to do the kind of work described above, ASK FOR HELP. Consult with a tech/rebuilder who can. 2) EVERY SINGLE MILLIMETER OF BLOW DISTANCE YOU CAN EEK OUT, GO FOR IT. Shortened blow distances have a devastating effect on the tone and power of a grand piano. 3) It pays to develop your diagnostic skills. Three techs made good money for their involvement in this job---their hourly rate at full retail. Collaboration is king. Best, David Andersen Los Angeles </TT></PRE></div> </div> </font>