<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">One last thought. If you don't feed and water it, it will die. So, if you don't like the new HL web forum, stop using it and stop responding to those who do and it will surly die.<div><br><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div>Al -</div><div>High Point, NC</div><div><br></div></span><br class="Apple-interchange-newline"> </div> <br><div><div>On Jul 5, 2011, at 7:44 AM, Al Guecia/Allied PianoCraft wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Thanks Phil for that information. We needed to hear that.<div><br></div><div>Now I just have one thing to ask...............PLEASE.......PLEASE........PLEASE....... Let's get back to piano talk! I've been suffering from piano discussion withdrawal.</div><div><br><div> <span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div>Al -</div><div>High Point, NC</div><div><br></div></span><br class="Apple-interchange-newline"> </div> <br><div><div>On Jul 5, 2011, at 5:31 AM, Encore Pianos wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; ">Dear Phil:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; ">Thank you so very much for taking the time to bring some clarity to this discussion.  Your effort is much appreciated.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; ">Will Truitt<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; "><span class="Apple-converted-space"> </span><a href="mailto:pianotech-bounces@ptg.org" style="color: blue; text-decoration: underline; ">pianotech-bounces@ptg.org</a><span class="Apple-converted-space"> </span>[mailto:pianotech-bounces@ptg.org]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Phil Bondi<br><b>Sent:</b><span class="Apple-converted-space"> </span>Monday, July 04, 2011 11:27 PM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:pianotech@ptg.org" style="color: blue; text-decoration: underline; ">pianotech@ptg.org</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[pianotech] Pianotech list and web forum stuff<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><o:p> </o:p></div><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Hi All.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Never in my tenure with this organization has there been such passion<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">about the way we communicate. Bravo. Honestly.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Grab a beverage - this may take awhile.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">To those who have written privately recently..there is no us vs. them<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">going on here. If it appears a subject is being avoided, I am <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">respecting the on going discussion I am in regarding this list in<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">particular. It's called "not violating a trust." My apologies if that<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">appears to be negative or mysterious in any way. There is no intention of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">that. Ever. Not from me. Those that know me know me to be a straight<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">shooter - you know what I'm thinking. Those same people also know they can<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">trust me with any private discussion, and that is exactly what has been<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">going on - private discussion.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Since I've become the face of this on going discussion, I feel it is my<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">place, with permission, that I speak as freely about this<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">subject.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">You all have heard about why we are moving into the 21st century with<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">office software and tying it into community/web forums/etc. While we were<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">exploring new software for the HO, we also saw the possibility of tying<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">everything together..which we still can, and keep pianotech the place to<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">discuss piano maintenance, not what Phil Bondi said.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">There's a big picture that some of you see and understand, some don't, and<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">some don't care. There is no way that one piece of software, be it<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><a href="mailto:pianotech@ptg.org" style="color: blue; text-decoration: underline; ">pianotech@ptg.org</a> from the list serve or pianotech at the Higher Logic web<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">forum that is going to please everyone. What we're after is content -<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">positive content, and ease of operation. Have we made mistakes in getting<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the info to all of you? Blame me. I am the face. I'll take the hit for<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">this one. I took on the role to ease the Home Office of the real<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">possibility that this turnover might be an awful lot of work while they<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">get comfortable with their side of the transition, Member Max. For those<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">following all this, Jim Moy has said it best to date. The whole idea of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">this changeover is to have Member Max and Higher Logic locked into each<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">other. They do. They actually do it well. I can hear some of you laughing<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">now, that's ok. You're entitled. Again, I'm the face telling you that this<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">list as you know and love it is here, and is going to stay here.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">One of my concerns from the start was ease of operation. Mistakes were<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">made by me in getting the word out to as many as possible. Some got it in<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the beginning, some didn't, got help, and are a part of that community,<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">and some didn't want to believe that we<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">disrupted this seamless(hardly, but thank you) way of communication. It<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">has become more seamless over the years with the tireless work of Andy<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Rudoff and Ron Berry. These two have worked hard at making pianotech and<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">every mailing list on the present server easy. Please thank Ron when you<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">see him in KC. Truly he deserves it. I regress..back to the subject:<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Ease of operation for some was not a problem. Those people actually have<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">been a great help to us on the Higher Logic side..again the spirit of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">volunteerism alive and well. Unfortunately, that did not satisfy the<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">people who didn't understand or did not want to change,etc. I have always<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">been here to help, as have others. As others make the transition to HL, I<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">will be there to assist as needed. I don't have all the answers to your<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">questions, but I will tell you what I know. We can keep <a href="mailto:pianotech@ptg.org" style="color: blue; text-decoration: underline; ">pianotech@ptg.org</a><o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">right here, continued to be sponsored by the PTG. It has become much less<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">of a labor intensive job over the last 3 years. We can also have a<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">pianotech list at Higher Logic. I am convinced where there's content,<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">there will be discussion, and when I say content, I mean pianos, not<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">anything to do with me. I need to fade into the sunset as quickly as<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">possible and go back to being the behind-the-scenes volunteer I've always wanted to be.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "> Nothing would please me more than to see  <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">as many of you to be as happy as possible, and keeping pianotech here is<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the best way to make that happen. Those that want to use, explore, utilize<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the pianotech list at Higher Logic are encouraged to do so. You may find<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">it to your liking. Many do. Personally, I have no email coming to my inbox<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">from HL except for the Board Of Directors list. I find that a huge<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">improvement to my way of life. Logging on to a web site is not a big<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">deal for me, and contrary to popular belief, I am no where near as computer<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">savvy as some of my comrades on the ECC. I just have a bigger mouth!<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Where there's content, there's discussion, be it here or on Higher Logic.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Higher Logic is going through a big upgrade right now, scheduled for<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">release at the end of July. One of the enhancements is the speed in which<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the site loads, a concern of many, and my biggest beef with them. If it<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">takes too long, people get dis-interested. Improvements are being done to<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the library portion also. There are other items on their plate scheduled<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">for release by the end of the year. One of them I am told is a vBulletin<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">type feel to the site. That has been another concern of many of you. I<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">wish I could make it all happen tomorrow.  I wish I could tell you that the ease of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">loading pictures is high on their list. It's there, but they feel they have bigger fish to fry at the moment.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">There's a mobile app that a few people have expressed an interest in. All of this is in our future with Higher Logic.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">I know my NYer has been tested!, and your continued patience for the <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">improvements we all want is appreciated. They are being heard and communicated.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Again, where there's content, there's discussion. Let's get this list back to what we <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">all know it can be. The rug is not going to be pulled out from under you. Frankly, the<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">passion is back - let's direct it to the pianos.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">-Phil<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><div><div><div><div><div><div><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-bottom: 12pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><o:p> </o:p></p></div></div></div></div></div></div></div></div></span></blockquote></div><br></div></div></blockquote></div><br></div></body></html>