<html><head><base href="x-msg://23/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Thanks Phil for that information. We needed to hear that.<div><br></div><div>Now I just have one thing to ask...............PLEASE.......PLEASE........PLEASE....... Let's get back to piano talk! I've been suffering from piano discussion withdrawal.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div>Al -</div><div>High Point, NC</div><div><br></div></span><br class="Apple-interchange-newline">
</div>
<br><div><div>On Jul 5, 2011, at 5:31 AM, Encore Pianos wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; ">Dear Phil:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; ">Thank you so very much for taking the time to bring some clarity to this discussion. Your effort is much appreciated.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; ">Will Truitt<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><span style="color: black; "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; "><span class="Apple-converted-space"> </span><a href="mailto:pianotech-bounces@ptg.org" style="color: blue; text-decoration: underline; ">pianotech-bounces@ptg.org</a><span class="Apple-converted-space"> </span>[mailto:pianotech-bounces@ptg.org]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Phil Bondi<br><b>Sent:</b><span class="Apple-converted-space"> </span>Monday, July 04, 2011 11:27 PM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:pianotech@ptg.org" style="color: blue; text-decoration: underline; ">pianotech@ptg.org</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[pianotech] Pianotech list and web forum stuff<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><o:p> </o:p></div><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Hi All.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Never in my tenure with this organization has there been such passion<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">about the way we communicate. Bravo. Honestly.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Grab a beverage - this may take awhile.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">To those who have written privately recently..there is no us vs. them<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">going on here. If it appears a subject is being avoided, I am <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">respecting the on going discussion I am in regarding this list in<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">particular. It's called "not violating a trust." My apologies if that<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">appears to be negative or mysterious in any way. There is no intention of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">that. Ever. Not from me. Those that know me know me to be a straight<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">shooter - you know what I'm thinking. Those same people also know they can<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">trust me with any private discussion, and that is exactly what has been<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">going on - private discussion.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Since I've become the face of this on going discussion, I feel it is my<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">place, with permission, that I speak as freely about this<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">subject.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">You all have heard about why we are moving into the 21st century with<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">office software and tying it into community/web forums/etc. While we were<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">exploring new software for the HO, we also saw the possibility of tying<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">everything together..which we still can, and keep pianotech the place to<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">discuss piano maintenance, not what Phil Bondi said.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">There's a big picture that some of you see and understand, some don't, and<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">some don't care. There is no way that one piece of software, be it<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><a href="mailto:pianotech@ptg.org" style="color: blue; text-decoration: underline; ">pianotech@ptg.org</a> from the list serve or pianotech at the Higher Logic web<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">forum that is going to please everyone. What we're after is content -<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">positive content, and ease of operation. Have we made mistakes in getting<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the info to all of you? Blame me. I am the face. I'll take the hit for<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">this one. I took on the role to ease the Home Office of the real<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">possibility that this turnover might be an awful lot of work while they<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">get comfortable with their side of the transition, Member Max. For those<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">following all this, Jim Moy has said it best to date. The whole idea of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">this changeover is to have Member Max and Higher Logic locked into each<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">other. They do. They actually do it well. I can hear some of you laughing<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">now, that's ok. You're entitled. Again, I'm the face telling you that this<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">list as you know and love it is here, and is going to stay here.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">One of my concerns from the start was ease of operation. Mistakes were<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">made by me in getting the word out to as many as possible. Some got it in<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the beginning, some didn't, got help, and are a part of that community,<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">and some didn't want to believe that we<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">disrupted this seamless(hardly, but thank you) way of communication. It<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">has become more seamless over the years with the tireless work of Andy<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Rudoff and Ron Berry. These two have worked hard at making pianotech and<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">every mailing list on the present server easy. Please thank Ron when you<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">see him in KC. Truly he deserves it. I regress..back to the subject:<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Ease of operation for some was not a problem. Those people actually have<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">been a great help to us on the Higher Logic side..again the spirit of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">volunteerism alive and well. Unfortunately, that did not satisfy the<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">people who didn't understand or did not want to change,etc. I have always<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">been here to help, as have others. As others make the transition to HL, I<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">will be there to assist as needed. I don't have all the answers to your<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">questions, but I will tell you what I know. We can keep <a href="mailto:pianotech@ptg.org" style="color: blue; text-decoration: underline; ">pianotech@ptg.org</a><o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">right here, continued to be sponsored by the PTG. It has become much less<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">of a labor intensive job over the last 3 years. We can also have a<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">pianotech list at Higher Logic. I am convinced where there's content,<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">there will be discussion, and when I say content, I mean pianos, not<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">anything to do with me. I need to fade into the sunset as quickly as<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">possible and go back to being the behind-the-scenes volunteer I've always wanted to be.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "> Nothing would please me more than to see <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">as many of you to be as happy as possible, and keeping pianotech here is<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the best way to make that happen. Those that want to use, explore, utilize<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the pianotech list at Higher Logic are encouraged to do so. You may find<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">it to your liking. Many do. Personally, I have no email coming to my inbox<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">from HL except for the Board Of Directors list. I find that a huge<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">improvement to my way of life. Logging on to a web site is not a big<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">deal for me, and contrary to popular belief, I am no where near as computer<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">savvy as some of my comrades on the ECC. I just have a bigger mouth!<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Where there's content, there's discussion, be it here or on Higher Logic.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Higher Logic is going through a big upgrade right now, scheduled for<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">release at the end of July. One of the enhancements is the speed in which<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the site loads, a concern of many, and my biggest beef with them. If it<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">takes too long, people get dis-interested. Improvements are being done to<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">the library portion also. There are other items on their plate scheduled<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">for release by the end of the year. One of them I am told is a vBulletin<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">type feel to the site. That has been another concern of many of you. I<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">wish I could make it all happen tomorrow. I wish I could tell you that the ease of<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">loading pictures is high on their list. It's there, but they feel they have bigger fish to fry at the moment.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">There's a mobile app that a few people have expressed an interest in. All of this is in our future with Higher Logic.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">I know my NYer has been tested!, and your continued patience for the <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">improvements we all want is appreciated. They are being heard and communicated.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">Again, where there's content, there's discussion. Let's get this list back to what we <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">all know it can be. The rug is not going to be pulled out from under you. Frankly, the<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">passion is back - let's direct it to the pianos.<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); ">-Phil<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; color: rgb(0, 0, 102); "><o:p> </o:p></pre><div><div><div><div><div><div><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-bottom: 12pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(0, 0, 102); "><o:p> </o:p></p></div></div></div></div></div></div></div></div></span></blockquote></div><br></div></body></html>