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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I always try to be the highest in my area,
and if I get a sense that the caller is price shopping I let them know right up
front, “Just so you know, if you are just calling around for quotes, I’m
probably the highest in the area. I’ve got 30 years experience and I’m
very good at what I do.” I may even at that point, if it feels like they
aren’t going to schedule, go ahead and recommend some of the cheaper
tuners. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I still end up getting most of those
calls, but I do lose some. You have to be willing to lose some if you are
priced on the high end. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoAutoSig><b><font size=5 color=navy face="Lucida Calligraphy"><span
style='font-size:20.0pt;font-family:"Lucida Calligraphy";color:navy;font-weight:
bold'>Dean</span></font></b><b><font size=5 color=navy face="CAC Leslie"><span
style='font-size:20.0pt;font-family:"CAC Leslie";color:navy;font-weight:bold'><o:p></o:p></span></font></b></p>
<p class=MsoAutoSig><font size=2 color=navy face=AGaramond><span
style='font-size:10.0pt;font-family:AGaramond;color:navy'>Dean W
May (812) 235-5272 voice and text</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=navy face=AGaramond><span
style='font-size:10.0pt;font-family:AGaramond;color:navy'>PianoRebuilders.com
(888) DEAN-MAY </span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><ST1:PLACE u1:st="on"><ST1:PLACE u2:st="on"><font size=2
face=AGaramond><span style='font-size:10.0pt;font-family:AGaramond'><U2:CITY u1:st="on"><ns0:City
w:insAuthor="Dean May" w:insDate="2011-07-27T11:52:00Z" w:endInsAuthor="Dean May"
w:endInsDate="2011-07-27T11:52:00Z"><font color=navy><span style='color:navy'>Terre
Haute</span></font></ns0:City></U2:CITY><font color=navy><span
style='color:navy'> </span></font><ns0:State w:insAuthor="Dean May"
w:insDate="2011-07-27T11:52:00Z" w:endInsAuthor="Dean May"
w:endInsDate="2011-07-27T11:52:00Z"><U2:STATE u1:st="on"><font color=navy><span
style='color:navy'>IN</U2:STATE></span></font></ns0:State><font color=navy><span
style='color:navy'> </span></font><ns0:PostalCode w:insAuthor="Dean May"
w:insDate="2011-07-27T11:52:00Z" w:endInsAuthor="Dean May"
w:endInsDate="2011-07-27T11:52:00Z"><U2:POSTALCODE u1:st="on"><font
color=navy><span style='color:navy'>47802
Give us a LIKE on Facebook! Go to PianoRebuilders.com</span></font></ns0:PostalCode></U2:POSTALCODE></span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>lee innocent<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 27, 2011
10:20 AM<br>
<b><span style='font-weight:bold'>To:</span></b> pianotech@ptg.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [pianotech] New Business
from telephone enquiries</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hello All,<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Wondering how most of you clinch appointments from telephone
enquiries. This is not my forte! These calls tend to be very short once I tell
them the price. How do you handle telephone enquiries? <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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