Sounds like home! :>) Paul <table width=100%> <tr valign=top> <td>From: <td>"Gerald Groot" <tunerboy3@comcast.net> <tr valign=top> <td>To: <td><pianotech@ptg.org> <tr valign=top> <td>Date: <td>07/29/2011 11:11 AM <tr valign=top> <td>Subject: <td>Re: [pianotech] New Business from telephone enquiries</table> <hr noshade> Me too!  People love talking to my wife!  Sometimes, I’m setting at the computer waiting while she’s yapping and yapping and yapping away.  I’m waiting to schedule the customer with an appointment time……. 10 minutes later, they’re finally done yapping and of course, we have an appointment..  I think….  Read on…  In the meantime, I play with my email, go online and then as I hear her closing out the conversation, I quickly open up the calendar on my computer and get ready just to discover that they started talking about something else again!  JJJ  No I’m not complaining but, I do think it is funny!  I’d rather have her talk with clients than anyone else.  They all tell me how lovely she is and how fun it is to speak with her.  Love it!   Jer   From: pianotech-bounces@ptg.org [<a href="mailto:pianotech-bounces@ptg.org">mailto:pianotech-bounces@ptg.org</a>] On Behalf Of Leslie Bartlett Sent: Friday, July 29, 2011 9:17 AM To: pianotech@ptg.org Subject: Re: [pianotech] New Business from telephone enquiries   People tell me frequently that my wife is such a pleasant person on the phone.  A gift I don’t have………..  I can deal with returning calls to schedule, but her phone manners have gotten me lots of business, of that I’m quite sure………..   <div align=center> <hr></div> From: pianotech-bounces@ptg.org [<a href="mailto:pianotech-bounces@ptg.org">mailto:pianotech-bounces@ptg.org</a>] On Behalf Of Laura Olsen Sent: Friday, July 29, 2011 1:41 AM To: pianotech@ptg.org Subject: Re: [pianotech] New Business from telephone enquiries   Hi Les,   To quote Ryan:   I think a friendly female voice who can talk you up a little (You can't do this as well yourself) will give a professional flair to your business, and will make you stand out from the competition.   I was just agreeing :-)   Laura   <div align=center> <hr noshade></div> No virus found in this message. Checked by AVG - <a href=http://www.avg.com/>www.avg.com</a> Version: 10.0.1390 / Virus Database: 1518/3793 - Release Date: 07/28/11