Bill,<div>Have you spoken to this particular RPT about the piano? Have you offered to show him how the work ought to be done?</div><div>If you care enough to bring the situation forward to the public as you have, you might consider following the procedures outlined in the PTG Bylaws, Disciplinary Code. While I doubt that any action would be taken against him, getting the appropriate committees involved may be just the "wake up call" that he needs.</div> <div>On another note, I suggest you read the September Journal's "Executive Outlook" column, this month written by Vice President Chris Solliday. You will see that our elected leadership is considering furthering our "continuing education and training." This of course will need a major "buy in" from the membership (and, yes, probable dues increases) before any such plan is implemented.</div> <div>Check it out, and get involved!</div><div>Patrick Draine</div><div><br><br><div class="gmail_quote">On Wed, Aug 31, 2011 at 9:41 AM, Bill Fritz <span dir="ltr"><<a href="mailto:pianofritz50@aol.com">pianofritz50@aol.com</a>></span> wrote:<br> <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><font color="black" size="2" face="arial"> <div><font face="Arial, Helvetica, sans-serif"></font>As to the work being performed, I've already answered that, w/ the customer's confirmation, and more detailed info on my part.<br> </div> <div><br></div></font></blockquote></div></div>