<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style></style></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are you positive this is the work of the RPT and not someone JUST before him? I say this because I too have followed up under similar circumstances only to find out that it was actually the person preceding them that did this work. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We have all seen RPT’s do sloppy work but, by the same token, (and I don’t mean to offend anyone here on the list) I’ve seen a lot more NON RPT’s do a lot WORSE work and a lot more of it, and a lot more consistently than RPT’s including almost all DYIERS who think they are doing great work. What will we do about them? Most RPT’s really do care and most do excellent work. And most, RPT’s are the ones answering the majority of the questions on the list and here. To lump the PTG into meaning basically all of us RPT’s into one category as not caring as PTG members, isn’t fair either. We have worked hard to pass our tests. Unfortunately, I dare say, the vast majority of “tooners” out there, won’t even try to pass the tests let alone attend meetings, seminar’s or conventions…. What do we do about that? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There are the those lowly ‘few’ any business that have terrible work ethics, do awful work, are dishonest etc…. Dentists, lawyers, doctors, piano tuners, computer programmers and computer hackers. The list is probably endless. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I would take it to your local chapter, pictures and all. Document everything you encounter with this person but, you will need definitive proof that it is indeed THIS person that is doing this type of work before you can have them removed from PTG as an RPT. Write a letter to home office and let them take it over from there. It is possible to have their title removed.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jer Groot RPT<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Bill Fritz<br><b>Sent:</b> Tuesday, August 30, 2011 4:10 PM<br><b>To:</b> pianotech@ptg.org<br><b>Subject:</b> [pianotech] Is this the work of an RPT?<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>We all know the PTG pushes the general public to only use “RPT’s” for piano work. If a potential customer finds the <a href="http://www.ptg.org/">www.ptg.org</a> website, they can enter their zip code and will see (only) RPT’s who live close to them... but how can the PTG condone the RPT work shown in the attached photos?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>If the PTG is only going to push market “qualified technicians” to the general public AND have the general public appreciate the professionalism of the PTG, then the RPT label needs to be associated w/ quality, and NOT be represented by the work in the attached pics… and yet it is, and more regularly than one might like or think.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Similar to other professions (Engineers, etc), the PTG needs to have ongoing qualification of those w/ the RPT “label”. Passing a test 30-40 years ago and hoping they will retire soon is not a strategy that ensures professionalism. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>On the contrary, being a Piano Technician is an excellent way to “semi-retire”... and I doubt many Piano Technicians would dream of quitting at the age of 65 or earlier. My guess (which is somewhat confirmed by my father who finally retired at the age of 86) is that these RPT’s will continue to tune & repair & regulate. (In fact, the RPT who did the attached work is my age – 61 – and will only quit when his physical being prohibits him from continuing, and not before.) Saying that the older tested Craftsmen or RPT’s will retire is wishful thinking… and ignores the elephant in the room.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>So... does the PTG NOT care about those RPT’s they promoted who don’t live up to that status, years later?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>It doesn’t seem so... see the quote taken from an RPT’s webpage: “The most important thing the Piano Technicians Guild does is to qualify technicians as Registered Piano Technicians to assure quality piano service by requiring that a technician pass a rigorous set of examinations.” PS This particular RPT hasn’t been to a Convention for many years… and has only been to one local Chapter meeting in the past 15 years.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>I would have thought that “the most important thing the PTG does” is to increase & improve the knowledge & capability of their members. The ptg.org website only words it slightly different: The most important thing that the PTG does is “to promote the highest possible service and technical standards among piano tuners and technicians.” <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Would you call the work shown in the attached photos “high quality service”? Maybe this Technician (sample work attached) once had that ability, but it appears to be gone now.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>How about requiring RPT’s to pass a reduced, rigorous set of tests every 10 years or less... perhaps at a PTG Convention, in order to maintain their RPT status. (That would kill 2 birds w/ one stone… that of also getting RPT’s to show up to a Convention at least once every 10 years.) If they fail, they get 1 year to re-test... and after a 2<sup>nd</sup> failure they can no longer legally use the RPT label.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>The PTG needs some type of “Continuing Education and/or Testing” requirement for continued RPT status. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>The PTG should not a “Club” or “Union”, where one gets thru an “initiation” and then cannot be thrown out or fired. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>We need to make the RPT status mean something at ANY given point in time, not just initial testing (especially long ago)… otherwise, the general public will not only NOT care about an RPT label, they won’t even care if ANY of us are PTG members.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Bill Fritz, Associate, St Louis<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>PS  I know this subject matter probably should reside in the ptg-l email threads, but this one gets much more exposure & interest.<o:p></o:p></span></p></div></div></body></html>