<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">Thanks William.  I understand.  Thanks for putting it nicely......unlike some people.<VAR id=yui-ie-cursor></VAR><BR style="RIGHT: auto" class=yui-cursor></SPAN></div> <DIV></DIV> <DIV> </DIV> <DIV><B><FONT color=#0000ff size=4><SPAN style="FONT-WEIGHT: normal"></SPAN></FONT></B><B><FONT color=#0000ff size=4><U>TODD PIANO WORKS</U></FONT></B> <BR><FONT color=#0000ff><FONT size=3>Matthew Todd, Piano Technician</FONT> <BR><FONT size=3>(979) 248-9578</FONT></FONT></DIV> <DIV><FONT color=#0000ff size=3><A href="http://www.toddpianoworks.com/" rel=nofollow target=_blank>http://www.toddpianoworks.com</A></FONT></DIV> <div><BR></div> <DIV style="FONT-FAMILY: arial, helvetica, sans-serif; FONT-SIZE: 10pt"> <DIV style="FONT-FAMILY: times new roman, new york, times, serif; FONT-SIZE: 12pt"><FONT size=2 face=Arial> <DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr contentEditable=false readonly="true"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> William Monroe <bill@a440piano.net><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Matthew Todd <toddpianoworks@att.net>; pianotech@ptg.org<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, September 1, 2011 9:13 AM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [pianotech] Is this the work of an RPT?<BR></FONT><BR> <DIV id=yiv1998219328>Sticking to the point, here, dues must go up.  Annually.  Or at regular intervals that mirror or exceed the increased costs of doing business (as the PTG, as a technician, etc.) and the increased costs of living.  If we don't raise our rates regularly, we fall behind.  Dues increases and service fee increases are the norm, not the exception.  We all need to get comfortable raising rates as needed to keep up with those ever increasing costs. <DIV><BR></DIV> <DIV>William R. Monroe</DIV> <DIV><BR></DIV> <DIV><BR><BR> <DIV class=yiv1998219328gmail_quote>On Thu, Sep 1, 2011 at 9:02 AM, Matthew Todd <SPAN dir=ltr><<A href="mailto:toddpianoworks@att.net" rel=nofollow target=_blank ymailto="mailto:toddpianoworks@att.net">toddpianoworks@att.net</A>></SPAN> wrote:<BR> <BLOCKQUOTE style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class=yiv1998219328gmail_quote> <DIV> <DIV style="BACKGROUND-COLOR: #fff; FONT-FAMILY: arial, helvetica, sans-serif; COLOR: #000; FONT-SIZE: 10pt"> <DIV> <DIV style="BACKGROUND-COLOR: #fff; FONT-FAMILY: arial, helvetica, sans-serif; COLOR: #000; FONT-SIZE: 10pt"> <DIV><SPAN>Whining?  I was not whining.  I was just adding a supplement to your original quoted statement by mentioning the light bill, and food, which is why I preceded that statement with a "dot, dot, dot, dot".  You apparently were whining when you just stated "I have a daughter in college" (as you wrote).  Does your wife work?</SPAN></DIV> <DIV><SPAN></SPAN> </DIV> <DIV><SPAN>Here's a tip, and this is from an Associate: Let's both stop whining and move on.  But please stop the derogatory attitude.<VAR></VAR></SPAN></DIV> <DIV><SPAN></SPAN> </DIV> <DIV><SPAN>Matthew</SPAN> </DIV> <DIV><SPAN></SPAN> </DIV> <DIV></DIV> <DIV> </DIV></DIV></DIV></DIV></DIV></BLOCKQUOTE></DIV></DIV></DIV><BR><BR></DIV></DIV></div></body></html>