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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You won&#8217;t even know if it&#8217;s the key until you look at it. Just because the customer says &#8220;a key is sticking&#8221; doesn&#8217;t mean that it is the key&#8230;.&nbsp; It could be the front of the key sticking on the key slip too.&nbsp; <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hammer doesn&#8217;t strike the string?&nbsp; Probably not.&nbsp; Broken hammer?&nbsp; Flange pin out of place causing a wobbling hammer?&nbsp; Something interfering with the key, under the key, pencil inside of the action&#8230;&#8230;&#8230;&#8230;&#8230;&nbsp; And the list goes on&#8230;&nbsp; </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Marshall Gisondi<br><b>Sent:</b> Sunday, October 02, 2011 9:25 PM<br><b>To:</b> pianotech@ptg.org<br><b>Subject:</b> [pianotech] other piano concerns questions<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Arial","sans-serif"'>Hi Everyone,</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br></span><span style='font-family:"Arial","sans-serif"'>Thanks everyone for the ideas William, John Joe, Tom and anyone I mssed.&nbsp; I sure appreciate your helpful insight. In fact I save these e-mails for reference.&nbsp; </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>&nbsp;<br></span><span style='font-family:"Arial","sans-serif"'>I also wanted to know what you guys do to ease a key on a grand without having to take the stack off, if there is a possible way of doing that.&nbsp; I have a customer who tells me that a &quot;D&quot;is sticking.&nbsp; </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>&nbsp;<br></span><span style='font-family:"Arial","sans-serif"'>Also I'm going to visit a&nbsp;grand on Wednesday where a hammer doesn't strike the string, string spacing? hammer spacing l ine of travel of hammer?&nbsp; I won't know until I get there, but am I on the right track with this one?&nbsp; thanks</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br></span><span style='font-family:"Arial","sans-serif"'>Marshall</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br><br><br></span><b><i><span style='font-family:"Garamond","serif"'>Marshall Gisondi Piano Technician</span></i></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br></span><b><i><span style='font-family:"Garamond","serif"'>Marshall's Piano Service</span></i></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br></span><em><b><span style='font-family:"Garamond","serif"'>pianotune05@hotmail.com</span></b></em><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br></span><b><i><span style='font-family:"Garamond","serif"'>215-510-9400</span></i></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br></span><em><b><span style='font-family:"Garamond","serif"'><a href="http://www.phillytuner.com/" target="_blank">www.phillytuner.com</a> </span></b></em><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br></span><b><i><span style='font-family:"Garamond","serif"'>Graduate of The School of Piano Technology for the&nbsp;Blind <a href="http://www.pianotuningschool.org/" target="_blank">www.pianotuningschool.org</a> Vancouver, WA<br><br><br><br></span></i></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p></o:p></span></p></div></div></body></html>