<html> <head> <style></style> </head> <body class='hmmessage'><div dir='ltr'> Hi Everyone, Thanks everyone for the ideas William, John Joe, Tom and anyone I mssed.  I sure appreciate your helpful insight. In fact I save these e-mails for reference.    I also wanted to know what you guys do to ease a key on a grand without having to take the stack off, if there is a possible way of doing that.  I have a customer who tells me that a "D"is sticking.    Also I'm going to visit a grand on Wednesday where a hammer doesn't strike the string, string spacing? hammer spacing l ine of travel of hammer?  I won't know until I get there, but am I on the right track with this one?  thanks Marshall Marshall Gisondi Piano Technician Marshall's Piano Service pianotune05@hotmail.com 215-510-9400 <A href="http://www.phillytuner.com/" target=_blank>www.phillytuner.com</A> Graduate of The School of Piano Technology for the Blind <A href="http://www.pianotuningschool.org/" target=_blank>www.pianotuningschool.org</A> Vancouver, WA </div></body> </html>