<font color='black' size='2' face='arial'> <div>Marshall</div> <div> </div> <div>If the problem is indeed that the key needs to be eased, a very quick way to fix that without taking off the stack, is to take a small screw driver, with a blade about 1/8" wide, and stick it between the key that is sticking. Push down both keys, and then turn the screwdriver a bit. This pushes the bushing against the pin and eases it. Do both sides of the key that is stick. If that doesn't unstick the key, then something else is causing the key to stick, and you have to figure out what it is. </div> <div> </div> <div>As far as the hammer not hitting the string, there are endless possibilities. Wait until you see what the problem is, and if you can't fix it, ask us.</div> <div> </div> <div>Good luck</div> <div> </div> <div>Willem <br> <br> <br> </div> <div style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt">-----Original Message-----<br> From: Marshall Gisondi <pianotune05@hotmail.com><br> To: pianotech <pianotech@ptg.org><br> Sent: Sun, Oct 2, 2011 3:30 pm<br> Subject: [pianotech] other piano concerns questions<br> <br> <div id=AOLMsgPart_1_eebf6ca2-0164-4a9b-b6f7-1b395442fa65> <STYLE>#AOLMsgPart_1_eebf6ca2-0164-4a9b-b6f7-1b395442fa65 td{color: black;} #AOLMsgPart_1_eebf6ca2-0164-4a9b-b6f7-1b395442fa65 .hmmessage P { margin:0px; padding:0px } #AOLMsgPart_1_eebf6ca2-0164-4a9b-b6f7-1b395442fa65 body.hmmessage { font-size: 10pt; font-family:Tahoma } </STYLE> <div dir=ltr><FONT size=3 face=Arial>Hi Everyone,</FONT><br> <FONT size=3 face=Arial>Thanks everyone for the ideas William, John Joe, Tom and anyone I mssed.  I sure appreciate your helpful insight. In fact I save these e-mails for reference.  </FONT><br> <FONT size=3 face=Arial></FONT> <br> <FONT size=3 face=Arial>I also wanted to know what you guys do to ease a key on a grand without having to take the stack off, if there is a possible way of doing that.  I have a customer who tells me that a "D"is sticking.  </FONT><br> <FONT size=3 face=Arial></FONT> <br> <FONT size=3 face=Arial>Also I'm going to visit a grand on Wednesday where a hammer doesn't strike the string, string spacing? hammer spacing l ine of travel of hammer?  I won't know until I get there, but am I on the right track with this one?  thanks</FONT><br> <FONT size=3 face=Arial>Marshall</FONT><br> <br> <br> <SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">Marshall Gisondi Piano Technician</SPAN></SPAN></FONT></SPAN><br> <SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">Marshall's Piano Service</SPAN></SPAN></FONT></SPAN><br> <STRONG><EM><FONT size=3 face=Garamond><A href="mailto:pianotune05@hotmail.com">pianotune05@hotmail.com</A></FONT></EM></STRONG><br> <SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">215-510-9400</SPAN></SPAN></FONT></SPAN><br> <STRONG><EM><FONT size=3 face=Garamond><A href="http://www.phillytuner.com/" target=_blank>www.phillytuner.com</A> </FONT></EM></STRONG><br> <SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">Graduate of The School of Piano Technology for the Blind <A href="http://www.pianotuningschool.org/" target=_blank>www.pianotuningschool.org</A> Vancouver, WA<br> <br> <br> <br> <br> </SPAN></SPAN></FONT></SPAN><SPAN style="TEXT-DECORATION: underline"><SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"></SPAN></FONT></SPAN></SPAN></div> </div> </div> </font>