<html><head><base href="x-msg://328/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">In a situation like this, I tell them to schedule a tuning, and if it is something small, like easing 3 keys, it will be free. Unless it is a grand.<div>Otherwise a labour charge will be added.<div><div>If it can't be tuned, then a service call will be charged.</div><div>John Ross</div><div>Windsor, Nova Scotia<br><div><div>On 28-10-2011, at 12:22 PM, Marshall Gisondi wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div class="hmmessage" style="font-size: 10pt; font-family: Tahoma; "><div dir="ltr"><font size="3" face="Arial">Hi Everyone</font><br><font size="3" face="Arial">I received a call today from a guy who hung on me by the way, but he has a piano called, and I'm sure I have the spelling wrong, nakamori it sounded like. He said it had water damage and three of the keys were not working. I told him I wanted to schedule an evaluation and he got all bent out of shape saying there were only three keys not working and the rest were fine. He also said that he wasn't a piano person. I was simply trying to find out what the keys were dong because at firs he mentioned hammers, well of course I would want to evaluate this piano. the evaluation fee might have saved im more money in the long run. I felt that scheduling an evaluation would be best to make sure there wasn't water damage elsewhere. Would you guys think so? My questions are:</font><br><font size="3" face="Arial">If water affects one area like three keys, are the ods great that it's probabl affecting something else? I would think tend to think so. Is evaluating it a better choice than just trying to fix the three keys? Thanks</font><br><font size="3" face="Arial">Marshall</font><br><br><span style="font-weight: bold; "><font size="3"><span style="font-family: Garamond, Times, serif; "><span style="font-style: italic; ">Marshall Gisondi Piano Technician</span></span></font></span><br><span style="font-weight: bold; "><font size="3"><span style="font-family: Garamond, Times, serif; "><span style="font-style: italic; ">Marshall's Piano Service</span></span></font></span><br><strong><em><font size="3" face="Garamond"><a href="mailto:pianotune05@hotmail.com">pianotune05@hotmail.com</a></font></em></strong><br><span style="font-weight: bold; "><font size="3"><span style="font-family: Garamond, Times, serif; "><span style="font-style: italic; ">215-510-9400</span></span></font></span><br><strong><em><font size="3" face="Garamond"><a href="http://www.phillytuner.com/" target="_blank">www.phillytuner.com</a><span class="Apple-converted-space"> </span></font></em></strong><br><span style="font-weight: bold; "><font size="3"><span style="font-family: Garamond, Times, serif; "><span style="font-style: italic; ">Graduate of The School of Piano Technology for the Blind<span class="Apple-converted-space"> </span><a href="http://www.pianotuningschool.org/" target="_blank">www.pianotuningschool.org</a><span class="Apple-converted-space"> </span>Vancouver, WA<br><br><br><br><br></span></span></font></span><span style="text-decoration: underline; "><span style="font-weight: bold; "><font size="3"><span style="font-family: Garamond, Times, serif; "></span></font></span></span></div></div></span></blockquote></div><br></div></div></div></body></html>