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<DIV><FONT size=2 face="MS Sans Serif">I would have to say the former....because my clients have been educated to the general aspects of their instrument. Therefore, they know what I said, in general terms. If they don't understand it, they generally ask. <G> That's my story and I'm stickin' to it!</FONT></DIV>
<DIV><FONT size=2 face="MS Sans Serif">Joe</FONT></DIV>
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<DIV style="FONT: 10pt Arial">----- Original Message ----- </DIV>
<DIV style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=da88ve@gmail.com href="mailto:da88ve@gmail.com">David Nereson</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To: </B><A title=joegarrett@earthlink.net href="mailto:joegarrett@earthlink.net">joegarrett@earthlink.net</A>;<A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A></DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> 11/16/2011 8:09:00 PM </DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [pianotech] nomenclature</DIV>
<DIV><BR></DIV><FONT size=2> On this subject, when you techs fill out your invoices, not for an extensive rebuild, but just everyday small repairs and minor adjustments, do you use "official" tech-y nomenclature, so that it looks like you really know your stuff, or do you use everyday language so that the client understands what you did? <BR> (Ex.: "Removed action, tightened all flange screws, replaced action, spaced hammers, regulated lost motion and let-off." or "Took the mechanism out, tightened screws for all the parts, put mechanism back in piano, aligned hammers to strings, took out the excess "play" in the keystroke, adjusted the hammer release point." ?)<BR> --David Nereson, RPT<BR><BR>
<DIV class=gmail_quote>On Tue, Nov 15, 2011 at 7:32 PM, Joseph Garrett <SPAN dir=ltr><<A href="mailto:joegarrett@earthlink.net">joegarrett@earthlink.net</A>></SPAN> wrote:<BR>
<BLOCKQUOTE style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class=gmail_quote>Our nomenclature to others, outside of our small community, is like trying<BR>to talk to a Medical Doctor. They have their nomenclature and we have ours.<BR>Both are complicated, but with a definate purpose...to specify and<BR>enlighten our peers. And, in my opinion, to confuse the hell out of he rest<BR>of the world..<G><BR>Mason's Book should be a required read for ALL aspiring techs, imho. No<BR>Exceptions!<G> A yearly "review" should also be a requirement, just to keep<BR>the 'flow'.<G><BR>Best,<BR>Joe<BR><BR><BR>Joe Garrett, R.P.T.<BR>Captain of the Tool Police<BR>Squares R I<BR><BR></BLOCKQUOTE></DIV><BR></FONT></BLOCKQUOTE></BODY></HTML>