<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <STYLE>.hmmessage P { PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px } BODY.hmmessage { FONT-FAMILY: Tahoma; FONT-SIZE: 10pt } </STYLE> <META name=GENERATOR content="MSHTML 8.00.6001.19170"></HEAD> <BODY class=hmmessage bgColor=#ffffff> <DIV><FONT face=Arial>Hi Marshall,</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>This can happen when the piano is moved on it's side. The top of the rod is not seated properly and holding all the dampers up. You will need to pull the action and re seat the rod and it will be all fine. Sometimes it can be done by wiggling the rod from below without pulling the action.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Regards</FONT></DIV> <DIV><FONT face=Arial>Alastair</FONT></DIV> <DIV><FONT face=Arial>David Lawson's Pianos</FONT></DIV> <DIV><FONT face=Arial>Australia</FONT></DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px" dir=ltr> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=pianotune05@hotmail.com href="mailto:pianotune05@hotmail.com">Marshall Gisondi</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, December 19, 2011 12:37 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> [pianotech] sustain issue?</DIV> <DIV><BR></DIV> <DIV dir=ltr><FONT size=3 face=Arial>Hi Everyone,</FONT><BR><FONT size=3 face=Arial>I received a call tonight from a lady who had a Kawai grand piano that she as she stated it "inheritted" moved to her home recently.  She told me that the notes are all sustaining now.  My question is, what did the movers do? and is there something specific to look for?  I thought about pulling the action and checking to see if it was pushed back too far into the damper action during the move, but wouldn't the dags prevent that?  I did have a problem back in October where a Schuman grand had an odd feeling bass sustain and I had to keep depressing it to get it to freeup.  Thanks everyone</FONT><BR><FONT size=3 face=Arial>Marshall</FONT><BR><BR><SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">Marshall Gisondi Piano Technician</SPAN></SPAN></FONT></SPAN><BR><SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">Marshall's Piano Service</SPAN></SPAN></FONT></SPAN><BR><STRONG><EM><FONT size=3 face=Garamond>pianotune05@hotmail.com</FONT></EM></STRONG><BR><SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">215-510-9400</SPAN></SPAN></FONT></SPAN><BR><STRONG><EM><FONT size=3 face=Garamond><A href="http://www.phillytuner.com/" target=_blank>www.phillytuner.com</A> </FONT></EM></STRONG><BR><SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"><SPAN style="FONT-STYLE: italic">Graduate of The School of Piano Technology for the Blind <A href="http://www.pianotuningschool.org/" target=_blank>www.pianotuningschool.org</A> Vancouver, WA<BR><BR><BR><BR><BR></SPAN></SPAN></FONT></SPAN><SPAN style="TEXT-DECORATION: underline"><SPAN style="FONT-WEIGHT: bold"><FONT size=3><SPAN style="FONT-FAMILY: Garamond,Times,Serif"></SPAN></FONT></SPAN></SPAN></DIV></BLOCKQUOTE></BODY></HTML>