<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Marshall, If the piano is out of tune in an entire section. . . for instance, the low tenor has gone flat, but not the rest of the tenor, you have a way of pointing out that there is a humidity problem.<div>That's very different than random unisons being out.<br><div><br class="webkit-block-placeholder"></div><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-style: normal; font-variant: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div>---Tom<br><br><blockquote type="cite" style="font-family: Helvetica; font-weight: normal; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><span style="letter-spacing: 0px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 20px/normal 'Book Antiqua'; color: rgb(34, 58, 168); "><span style="font: normal normal normal 20px/normal 'Corsiva Hebrew'; "><b> </b></span><span style="letter-spacing: 0px; ">Tom Gorley</span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Kokonor; "><span style="letter-spacing: 0px; "><font class="Apple-style-span" color="#910f08">Registered Piano Technician </font></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 14px/normal 'Book Antiqua'; color: rgb(62, 0, 147); "><span><b> </b></span></div></span></div></div></blockquote></div><div style="font-family: Helvetica; font-weight: normal; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><span style="letter-spacing: 0px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 14px/normal 'Book Antiqua'; color: rgb(62, 0, 147); "><span style="letter-spacing: 0px; "><br></span></div></span></div></div></div><div style="font-family: Helvetica; font-weight: normal; "><br></div></span><br class="Apple-interchange-newline">
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<br><div><div>On Jan 10, 2012, at 2:58 PM, <a href="mailto:ed440@mindspring.com">ed440@mindspring.com</a> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Marshall-<br><br>You are building a new business, building relationships that can serve you well in your community.<br>Going back on a recall is an investment in your future. <br>Aren't you glad they called you back, instead of just deciding your tunings are unstable and calling someone else?<br>Meanwhile, get a hygrometer and always, always record the temperature and humidity when you tune, write it on your invoices, in your tuning log, and if you leave a card, write the date, temperature and humidity of the tuning.<br>Smile through the darn-it-all details, and turn them to show your good will and generosity.<br><br>Ed Sutton<br><br>-----Original Message-----<br><blockquote type="cite">From: Marshall Gisondi <<a href="mailto:pianotune05@hotmail.com">pianotune05@hotmail.com</a>><br></blockquote><blockquote type="cite">Sent: Jan 10, 2012 4:37 PM<br></blockquote><blockquote type="cite">To: <a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a><br></blockquote><blockquote type="cite">Subject: [pianotech] tuning stability or the piano<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Hi everyone,<br></blockquote><blockquote type="cite">I tune pianos for two school districts, and the one is a new one I acquired this past fall. I tuned a Henry F Miller grand an oldie for their middle school back in December. I received a call that the piano sounded out of tune or the tuning was off. The secretary of course couldn't go into detail because this information was second hand. I didn't speak with the music teacher directly who brought this to her attention. <br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">So here's my dilema. I can go back and check it out and retune it if in fact it needs it, but the secretary informed me that they wouldn't pay for an additional tuning. So I either have to save my reputation and do it for nothing if in fact it needs a tuning, or tell them no I won't tune it for free. So has this hapened to anyone, a piano's tuning drifting in such a short time? Is it me or this old piano? How does one truly know who's at fault, and how do you convince a school that it's the piano and not me. I told the secretary that this is something unusual, and that I typically get compliments on how long my tunings stay. I have this overwhelming need to save my hide/reputation, and I feel worried that my career is being hurt. How do you guys handle this flood of emotional uncertainity when y our skills are being challenged? I know I was trained well. I know I pour a lot into every piano I tune. How can I be assured that it's the piano in this case? Thanks<br></blockquote><blockquote type="cite">Marshall<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Marshall Gisondi Piano Technician<br></blockquote><blockquote type="cite">Marshall's Piano Service<br></blockquote><blockquote type="cite"><a href="mailto:pianotune05@hotmail.com">pianotune05@hotmail.com</a><br></blockquote><blockquote type="cite">215-510-9400<br></blockquote><blockquote type="cite"><a href="http://www.phillytuner.com">www.phillytuner.com</a> <br></blockquote><blockquote type="cite">Graduate of The School of Piano Technology for the Blind <a href="http://www.pianotuningschool.org">www.pianotuningschool.org</a> Vancouver, WA<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><span class="Apple-tab-span" style="white-space:pre"> </span><span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span><span class="Apple-tab-span" style="white-space:pre"> </span> <br></blockquote><br></div></blockquote></div><br></div></body></html>