<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I second that. They are always there to help and to correct any problems you may encounter. Good people.<div><br><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div>Al -</div><div>High Point, NC</div><div><br></div></span><br class="Apple-interchange-newline"> </div> <br><div><div>On Jan 20, 2012, at 9:10 AM, <a href="mailto:ed440@mindspring.com">ed440@mindspring.com</a> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Mason & Hamlin have considerable experience using these parts!<br>Why don't you call WNG? <br>They are highly invested in these parts, and will work with you to resolve the problem.<br>Ed Sutton<br><br>-----Original Message-----<br><blockquote type="cite">From: Ed Foote <<a href="mailto:a440a@aol.com">a440a@aol.com</a>><br></blockquote><blockquote type="cite">Sent: Jan 18, 2012 6:12 PM<br></blockquote><blockquote type="cite">To: <a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a><br></blockquote><blockquote type="cite">Subject: [pianotech] WNG jack don't come back no more, no more, no more.....<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Greetings,<br></blockquote><blockquote type="cite">  Have finally found a rebuild that can use the new space age WNG composite parts.  However, the jack will NOT return under the knuckle. (Steinway B). All the geometry looks good, and  I have put more spring in than is comfortable to play, raised the rep lever until there is a noticeable gap between the height of the jack, and when I pull the jack out from under, and let it go, it will not return.  <br></blockquote><blockquote type="cite">   This is a problem I noticed on a lot of the Baldwin Renner actions years ago.  Has anybody with WNG experience dealt with this before? <br></blockquote><blockquote type="cite">Thanks,<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Ed Foote RPT<br></blockquote><blockquote type="cite"><a href="http://www.piano-tuners.org/edfoote/index.html">http://www.piano-tuners.org/edfoote/index.html</a><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><br><br></div></blockquote></div><br></div></body></html>