<font color='black' size='2' face='Georgia, Times New Roman, Times, Serif'><span class="Apple-style-span" style="font-size: 13px; ">I </span><font class="Apple-style-span" size="2">called WNG first, but it has been several days with no response, so I am looking for field feedback.  </font><br> <br> <div style="font-size: 13px; clear: both; "><font color="black" face="arial" size="2">Ed Foote RPT<br> http://www.piano-tuners.org/edfoote/index.html</font></div> <br> <br> <div style="font-family: helvetica, arial; font-size: 10pt; color: black; ">-----Original Message-----<br> From: ed440 <ed440@mindspring.com><br> To: pianotech <pianotech@ptg.org><br> Sent: Fri, Jan 20, 2012 3:23 am<br> Subject: Re: [pianotech] WNG jack don't come back no more, no more, no more.....<br> <br> <div id="AOLMsgPart_0_11e1abcb-daa0-4655-9baa-362929cb44b2" style="margin: 0px;font-family: Tahoma, Verdana, Arial, Sans-Serif;font-size: 12px;color: #000;background-color: #fff;"> <pre style="font-size: 9pt;"><tt>Mason & Hamlin have considerable experience using these parts! Why don't you call WNG? They are highly invested in these parts, and will work with you to resolve the problem. Ed Sutton -----Original Message----- >From: Ed Foote <<a href="mailto:a440a@aol.com">a440a@aol.com</a>> >Sent: Jan 18, 2012 6:12 PM >To: <a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a> >Subject: [pianotech] WNG jack don't come back no more, no more, no more..... > >Greetings, > Have finally found a rebuild that can use the new space age WNG composite parts. However, the jack will NOT return under the knuckle. (Steinway B). All the geometry looks good, and I have put more spring in than is comfortable to play, raised the rep lever until there is a noticeable gap between the height of the jack, and when I pull the jack out from under, and let it go, it will not return. > This is a problem I noticed on a lot of the Baldwin Renner actions years ago. Has anybody with WNG experience dealt with this before? >Thanks, > > >Ed Foote RPT ><a href="http://www.piano-tuners.org/edfoote/index.html" target="_blank">http://www.piano-tuners.org/edfoote/index.html</a> > > </tt></pre> </div>  </div> </font>