<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-reply;
        color:black;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri","sans-serif";}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:black'>Why would they assume that I or anyone else would not pay before the deadline? (I think that you are presuming too much here on their behalf). And you have the cart before the horse here. I paid before the deadline, and received an auto-generated confirmation a few minutes later, all before midnight 1/31/12. I did not receive the letter until 2/4/12, although I understand it was mailed on 2/2, a day and a half after I received my auto generated confirmation. My argument is with the process itself, and perhaps software that is insufficiently developed to smooth the human – computer interaction. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>And no, I have not contacted them, although I have made my payment. It remains my responsibility to do that (according to the letter I received) and I will do that today. Until I do that, I have been given no reason to assume that the error has been caught on their part (despite the auto generated confirmation of 1/31/12 and given that the letter contradicts the confirmation of payment and explicitly tells me that the home office has not received my payment), and especially considering HL’s many foibles. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>If you are going to criticize me, then at least give me the courtesy of reading what I have written carefully. Then your criticism would at least have some possibility of being accurate. And, as with all Blame the Victim responses, it entirely ignores the issues involved. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>And it wasn’t the 11<sup>th</sup> hour – it took from about 9 PM to roughly 10 PM to complete the process. </span><span style='font-family:Wingdings;color:black'>J</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Will Truitt<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>William Monroe<br><b>Sent:</b> Tuesday, February 07, 2012 7:14 AM<br><b>To:</b> pianotech@ptg.org<br><b>Subject:</b> Re: [pianotech] More Dues Paying Fiasco (Sigh.......)<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Will, As Don said, you've got the confirmation, so what's the beef. The letter was generated with the assumption that you wouldn't pay prior to the deadline. THEN you made payment (effectively answering the letter). So no, you won't be dropped because you've contacted them and made payment. When you take action in the 11th hour, funny things happen.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>William R. Monroe<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Feb 7, 2012 at 5:34 AM, Encore Pianos <<a href="mailto:encorepianos@metrocast.net">encorepianos@metrocast.net</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal><img border=0 width=303 height=183 id="_x0000_i1025" src="cid:image001.jpg@01CCE572.1C8A2630"><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Don:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Of course I do not expect them to call the post office and get it back. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>No, I cannot just throw it away. The letter asks me to call the home office if they have made an error, and correct it so that things will be properly recorded. I will do that today. It’s my job to make the effort to fix their mistake. (That’s pretty familiar in these modern times we live in…..)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It would be interesting, though, to find out what would happen if I did absolutely nothing to correct this on my own and let it ride until the end of the month. Would their error go unrecognized and I be formally dropped from the Guild, despite my confirmed payment? If I were, that would be fairly damning of the process software and otherwise. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Will<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div></div></body></html>