<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.19170"> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV>I don't know what is going on, except Winter NAMM just happened and maybe they are still getting everything together from that.  I have a piano down - the DVD/CD "quit".  They have sent me two replacements and neither worked. Then now have all three units (the original and two replacement units they sent me) and are not talking to me.</DIV> <DIV> </DIV> <DIV>Ken</DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px" dir=ltr> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A title=erwinspiano@aol.com href="mailto:erwinspiano@aol.com">Dale Erwin</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, February 08, 2012 8:32 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [pianotech] What's with PianoDisc?</DIV> <DIV><BR></DIV><FONT color=navy size=2 face="Comic Sans MS, sans-serif">Al<FONT color=navy size=2 face="Comic Sans MS, sans-serif"> <BR> try WWW. Live performance.com for the caddy of players. Its in Reno.<BR> At piano disc ask for Michael Zarante and don't take no for an answer. We had an issue with a unit and they fixed it nicely last fall. <DIV><BR></DIV> <DIV><BR></DIV> <DIV style="CLEAR: both"><FONT color=royalblue size=1><B><FONT face="Georgia, Times New Roman, Times, Serif"><FONT color=black><FONT color=mediumblue face="Comic Sans MS, sans-serif">Dale Erwin RPT-</FONT><BR></FONT></FONT></B></FONT><FONT color=royalblue size=1><FONT color=blueviolet><B><FONT color=black size=2><FONT size=1></FONT></FONT></B></FONT></FONT><FONT color=darkgreen><SPAN style="FONT-STYLE: italic"><B><FONT size=1><FONT color=black><FONT color=blueviolet><FONT color=black><FONT color=black>Mason & Hamlin</FONT>/Steinway/<FONT color=black>U.S pianos</FONT><BR></FONT><FONT color=mediumblue>Pre-hung Ronsen hammer sets/Abel parts</FONT></FONT><BR></FONT>Sitka Soundboards & Supplies<BR><FONT color=black>WWW.Erwinspiano.com</FONT><BR><FONT color=crimson>209-577-8397</FONT><BR><FONT color=darkgreen></FONT></FONT></B></SPAN></FONT><TT><TT><FONT color=darkgreen><BR> </FONT><BR>  <FONT size=2></FONT></TT></TT><BR><BR></DIV> <DIV><BR></DIV> <DIV><BR></DIV> <DIV style="FONT-FAMILY: arial,helvetica; COLOR: black; FONT-SIZE: 10pt">-----Original Message-----<BR>From: Al Guecia/Allied PianoCraft <alliedpianocraft@hotmail.com><BR>To: Pianotech List <pianotech@ptg.org><BR>Sent: Wed, Feb 8, 2012 6:23 am<BR>Subject: [pianotech] What's with PianoDisc?<BR><BR> <DIV id=AOLMsgPart_1_d8759d3f-f50d-4d51-8cbb-02a120cd86bd><BR> <DIV><SPAN style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium Helvetica; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,0); WORD-SPACING: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px" class=Apple-style-span> <DIV>Does anyone do business with PianoDisc? My installer and I have been trying to contact them for a month now with no reply. Maybe PianoDisc is not the best way to go. I'd hate to need service. Any info on them, or a better way to go, would be greatly appreciated. </DIV> <DIV><BR></DIV></SPAN><SPAN style="FONT-FAMILY: Helvetica" class=Apple-style-span>Al -</SPAN><SPAN style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium Helvetica; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,0); WORD-SPACING: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px" class=Apple-style-span> <DIV>High Point, NC</DIV> <DIV><BR></DIV></SPAN><BR class=Apple-interchange-newline></DIV><BR></DIV></DIV></BLOCKQUOTE></FONT></FONT></BODY></HTML>