<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
        {font-family:Helvetica;
        panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.apple-style-span
        {mso-style-name:apple-style-span;}
span.EmailStyle18
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Al,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Preventing hacks is partially a matter of careful computer use. Anyone with any style of computer can get an e-mail account hacked, as the most common causes are:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- Responding to or following a link in a fraudulent e-mail message<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- Clicking OK on warning screens too early without reading the warning carefully<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- Users who create very simple passwords<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>None of these are affected by the type of operating system or web browser.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The response that using web mail is more dangerous is not accurate, in my opinion. All e-mails reside “in the cloud” out on computer servers somewhere. They are either accessed via e-mail software using secure connections, or they are accessed using a web browser through an encrypted web page. Both methods scramble the information during transit, and they both require a password to get connected and make the data move to your computer screen. If someone gains the password to your account, you have been hacked no matter how you read your mail.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So . . . <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- change your e-mail password occasionally (a couple times a year is OK as a rule), and change it immediately if you suspect something bad is going on.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- Use a strong password. Passwords that use a mixture of upper case, lower case, numbers, and special characters are very strong. Man*1n0 would be an example of a fairly strong password, although making it longer would be even better.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- If a web site pops up a lot of nasty windows, or Windows itself pops up a warning about a web site, be suspicious. If pop-up windows from a web page won’t close, forcing the web browser to close (using Windows Task Manager, accessed by CTRL-ALT-DEL keys, or by right-clicking on the task bar). Never go to that page again.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- Be VERY careful about clicking on links in an e-mail message. They can be spoofed – the link in the message can look like one address, but it can actually take you to another. So be very careful.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- Never believe e-mails that tell you to visit a web site to update your password! These are almost always false, and dangerous. If you suspect it might be valid, then go to the web site mentioned yourself and log in normally, without following any links in the e-mail, then check to see if it needs to be updated.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>- Update your computer using the included update function. Do not believe any update notice sent via e-mail or from a web page.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In Windows, definitely use good Anti-Virus / Firewall software. Personally I think Norton Internet Security is the best, but some disagree because Norton is the most popular, so it gets attacked sometimes.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Don Mannino<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <b>On Behalf Of </b>Al Guecia/Allied PianoCraft<br><b>Sent:</b> Monday, February 27, 2012 5:41 AM<br><b>To:</b> Pianotech Web Pianotech Web; Pianotech List<br><b>Subject:</b> [pianotech] OT for Duaine H<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:.5in'>There is a lot of email hacking going on lately. Can you give us a short "what to do" if it happens.<o:p></o:p></p><div><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><div><div><p class=MsoNormal style='margin-left:.5in'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>Al -<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:.5in'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>High Point, NC<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-left:.5in'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'><o:p> </o:p></span></p></div><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p></div><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p></div></div></body></html>