That's a new one on me, Wim.  Have you talked them into a proper repair?  Was the tone different after retuning? could it just be left alone or is the angle to the capo now too shallow? Paul <table width=100%> <tr valign=top> <td>From: <td>tnrwim@aol.com <tr valign=top> <td>To: <td>pianotech@ptg.org <tr valign=top> <td>Date: <td>03/05/2012 09:08 AM <tr valign=top> <td>Subject: <td>[pianotech] flat v-bar</table> <hr noshade> Yesterday I tuned a Model C Baldwin grand at a church for the first time. Nice piano, except it needs new hammers. Despite that, I thought I did a good job. This morning I got a call from the piano player saying that from d6 on up the piano is way out of tune. Things like that have happened in the past, and it usually a note here or there that might be slightly off, so I wasn't too concerned. But I happen to be in the neighborhood, so I stopped by the church.   From D6 - G6 it sounded like someone had detuned the piano. C#6 and G#6 were almost perfectly in tune, but the ones in between were like a fifth or so off. I looked at the plate, and the hitch pins, but nothing was wrong. When I started tuning the strings, the pins felt very tight. I stopped after 3 notes, and went to the office and asked if anyone had access to the sanctuary, and I was assured that no one was in there the night before. I went back and continue tuning the rest of the notes that were way off. Then went back and listened to D6 again, and I had to bring it up some more. It took me about 15 minutes to retune that section.     The sanctuary was a little dark, so I took out my flashlight, and took another close look. Then I saw it. The V bar had collapsed. Literally. See the attached picture. I have never seen anything like this in my life. Anyone?   Wim Blees RPT Hawaii [attachment "V_bar_2.JPG" deleted by Paul T Williams/Music/UNL/UNEBR]