<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:Arial;
        color:windowtext;
        font-weight:normal;
        font-style:normal;
        text-decoration:none none;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Meeting today, talking about agraffe repair and vertical
damper regulation, in one’s shop, of course. I don’t have a shop,
and am known mostly for my tuning. But I have done some regulation, and all of
it has been in home, more than once lasting several days. I’d just
blathering to recommend doing such work in-home has some advantages. I restrung
a Steinway M. years ago for a retired shop teacher, who I charged about 1/3
what I should have. At that price he gagged. When I got into the action, I
found I couldn’t even regulate it, so told him I’d have to replace
hammers-shanks-flanges, and again I charged him way too little. He double
gagged when I told him the price. Long story made short. About half way into
the regulation work, he said to me, “I am going to hand you a blank
check, and I want you to write in what this is worth.” I have to do
most everything I do in-home, but each time I have done something like this in-home
people have expressed great appreciation for the intricacy involved, and the
complexity of this thing called “piano”. They have always been
really happy to pay what I asked, usually saying I under priced myself. So, I
don’t have any axe to grind, just a thought that perhaps time spent doing
work in-home can pay unexpected results in a positive way.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Les Bartlett<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Houston<o:p></o:p></span></font></p>
</div>
</body>
</html>