<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 18px; font-family: Calibri, sans-serif; "><div>Sorry you see it this way, we're simply trying to be fair.</div><div>Hope not breaking any anti-trust rules, our record of </div><div>last years shows around 150-200, we're willing to go to 250.</div><div>Thanks all</div><div>Norbert</div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> Barbara Richmond <<a href="mailto:piano57@comcast.net">piano57@comcast.net</a>><br><span style="font-weight:bold">Reply-To: </span> <<a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a>><br><span style="font-weight:bold">Date: </span> Sat, 31 Mar 2012 19:55:19 +0000 (UTC)<br><span style="font-weight:bold">To: </span> <<a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a>><br><span style="font-weight:bold">Subject: </span> Re: [pianotech] estimated fees<br></div><div><br></div><div><style type="text/css">p { margin: 0; }</style><div><div style="font-family: Arial; font-size: 12pt; color: #000000">It sounds to me like someone has a gripe about what somebody charged for services. <br><br>Barbara Richmond, RPT<br>near Peoria, Illinois <br><br><hr id="zwchr"><b>From: </b>"Norman Cantrell" <<a href="mailto:normancantrell@sbcglobal.net">normancantrell@sbcglobal.net</a>><br><b>To: </b><a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a><br><b>Sent: </b>Saturday, March 31, 2012 2:39:48 PM<br><b>Subject: </b>Re: [pianotech] estimated fees<br><br><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="font: inherit;" valign="top">Norbert<div><br></div><div>Tom has already correctly identified the core issue of why we cannot discuss prices.  Basically as a Trade Organization the Anti Trust laws in effect prohibit us from discussion of price as it can be inferred as price setting.  </div><div><br></div><div>The official PTG Antitrust guidelines can be found on the PTG.org site in the member area under resources.  The link to go there directly is <a href="http://www.ptg.org/userfiles/file/PTG_Antitrust_Guide.pdf" target="_blank">http://www.ptg.org/userfiles/file/PTG_Antitrust_Guide.pdf</a> </div><div><br></div><div>I hope this helps.</div><div><br></div><div>Regards</div><div><br></div><div>Norman Cantrell, PTG Secretary Treasurer<br><br>--- On <b>Sat, 3/31/12, Heritage Pianos <i><<a href="mailto:excelpianos@telus.net">excelpianos@telus.net</a>></i></b> wrote:<br><blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;"><br>From: Heritage Pianos <<a href="mailto:excelpianos@telus.net">excelpianos@telus.net</a>><br>Subject: [pianotech] estimated fees<br>To: <a href="mailto:pianotech@ptg.org">pianotech@ptg.org</a><br>Date: Saturday, March 31, 2012, 1:15 PM<br><br><div id="yiv1367509871"><div><div>Hi there:</div><div><br></div><div>Wondering if we could  get estimate for<i> average</i> PTG charges</div><div>involving <b>one tuning and touch up regulation</b> in customer's home after piano being delivered.</div><div><br></div><div>This concerning a new grand delivered to customer in fully prepped condition before.</div><div><br></div><div>We have for many years given this type after service to PTG members appreciating</div><div>what a fair fee for this type work would be suggested or considered.</div><div><br></div><div>Thank you very much</div><div><br></div><div>Norbert Marten</div><div>Heritage Pianos Ltd</div></div></div></blockquote></div></td></tr></tbody></table></div></div></div></span></body></html>